MailMate crashes and can't reopen
Reported by Ken Watkins | January 25th, 2016 @ 10:14 PM
I started using SpamSieve yesterday. It appeared to be working
fine with MailMate until this afternoon, when MM crashed,
generating this Problem Report: "MailMate quit unexpectedly. Click
Reopen to open the application again."
Clicking Reopen only generates the same message. Can you help?
Comments and changes to this ticket
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Ken Watkins January 25th, 2016 @ 10:22 PM
I submitted this Terminal command:
/Applications/MailMate.app/Contents/MacOS/MailMateand received the following message:
Last login: Mon Jan 25 16:51:26 on ttys000
2013-MacBook-Air:~ username$ /Applications/MailMate.app/Contents/MacOS/MailMate
open: No such file or directory
Unable to set attributes for file: '/Users/username/Library/Application Support/MailMate/Messages/IMAP/username@imap.address.edu/Drafts.mailbox/Messages/355607.eml'
Abort trap: 6
2013-MacBook-Air:~ username$ -
Ken Watkins January 25th, 2016 @ 11:02 PM
It appears to be working now. Not sure what the issue was.
I would hate to be without MailMate for any great amount of time. It's a workhorse! -
benny January 26th, 2016 @ 09:22 AM
- State changed from “new” to “cantreproduce”
Do you use antivirus software? It's a known issue that it can cause problems similar to what you describe.
This morning I've tried implementing a workaround where MailMate handles these types of errors more gracefully. It simply inserts a dummy message describing the issue. If the issue return then you can test it for me.
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Mac OS X email client.
benny