#5 ✓fixreleased
Luke Whittaker

Unable to send with Gmail account

Reported by Luke Whittaker | September 30th, 2010 @ 12:31 AM

When I create a new email and click on the SEND button the message gets saved on the Google server in both the Drafts and Outbox folders, but that message never gets "sent". I considered that there may be an issue with the security settings in MailMate, but there doesn't seem to be a way to access any such dialogue box.

Comments and changes to this ticket

  • benny

    benny September 30th, 2010 @ 07:52 AM

    First of all, MailMate does lack some additional visual feedback with
    regard to the state of outgoing messages. But sending should work for
    Gmail -- and if it fails to send then a window should be opened which
    states the problem.

    I'm not sure what the 'Outbox' folder is. Maybe the 'Outbound' mailbox
    in MailMate? This is a virtual mailbox which simply shows messages which
    are scheduled for sending. The messages are still in the Drafts mailbox.
    When sent they are moved to the assigned mailbox for sent messages on
    the related IMAP account (for Gmail that should be 'Sent Mail'). Gmail
    is not a typical IMAP server which you can read more about in this blog

    You should try opening the Activity Viewer (⌘0) before sending a
    message and then see if the log of the connection to the SMTP server
    contains something useful.

    You can edit/see the settings for the account (including SMTP) by
    opening the context sensitive menu over the account and select 'Edit

    You can see/change the mailbox type (drafts, sent, archive, junk, ...)
    in the context sensitive menu of each mailbox of the IMAP account.

  • benny

    benny October 13th, 2010 @ 07:03 PM

    • State changed from “new” to “reproduced”
  • benny

    benny October 14th, 2010 @ 08:31 AM

    • State changed from “reproduced” to “fixcommitted”

    This turned out to be a serious bug affecting all new users of MailMate. The configuration of any SMTP servers were never saved. Sending messages would only work until restarting MailMate.

    Thanks for reporting the issue. An update will come out soon.

  • benny

    benny October 15th, 2010 @ 01:22 PM

    • State changed from “fixcommitted” to “fixreleased”

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Mac OS X email client.

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