#1531 new
Des Dougan

Messages being marked read

Reported by Des Dougan | September 19th, 2016 @ 06:42 PM

Benny,

This is likely a user issue, but I have an account (low volume, thankfully) where inbox messages are being marked as read. I can mark a message unread, and within minutes, it's marked read agin. I've checked and there's no rules assigned to the account.

Where should I look next?

Thanks,

Des

Comments and changes to this ticket

  • benny

    benny September 20th, 2016 @ 02:02 PM

    I can check all rules if you send me this file:

    ~/Library/Application Support/MailMate/Mailboxes.plist
    

    Could something do it server side? Or another email client/service?

    You can also create logs for me like this:

    • Open the Activity Viewer (⌥⌘0).
    • Wait for it to happen once or twice.
    • Use “Help ▸ Send Server Logs”.

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