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Email sort

#988

HI Benny

Not a problem with the program...but if I manage to put my emails in alphabetical order, which is simple enough,
it takes me quite a while to get the emails back to date received etc, lots of wild selections. Can you please
tell me what the correct procedure is .
Thanks
Lorraine

Reported by Lorraine Goodman · December 8th, 2014 @ 09:43 AM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    I'm no sure exactly what you mean. Sorting by date is done by clicking on the “Date Received” header in the messages outline. You can also setup a default configuration using “View ▸ Columns ▸ Use as Default Columns”. Note that each mailbox has its own settings, but you can always revert to the settings you have configured as defaults by using “Revert to Default Columns” in the same menu.

    I hope this helps.

    December 8th, 2014 @ 09:50 AM

  2. Lorraine Goodman
    Lorraine Goodman

    If I go to 'from' and click on it to change sort to alphabetical order, merely pressing on date received
    once I've done that doesn't seem to get me back to that state, the account remains in alphabetical order. But
    now I know I can set up a default column setup, that gets rid of my issue easily. Thanks

    December 8th, 2014 @ 09:55 AM

  3. Lorraine Goodman
    Lorraine Goodman

    Hi Benny
    I just tried your suggestion and unfortunately it didn't work. It didn't change the sort priority, ie.
    back from alphabetical to date received. I know it's not a glitch, it's just that I can't figure out the
    right way to do that easily. Thanks
    Lorraine

    December 8th, 2014 @ 10:11 AM

  4. benny
    benny

    You are telling me that clicking on “Date Received” does not sort your emails by date? That sounds like a bug, but I cannot reproduce it. It might help if you provide a screenshot:

    • Enable “View ▸ Distortion Mode” to keep your emails private.
    • Click on “Date Received” such that dates can be seen which are not sorted correctly.
    • Create a screenshot with the relevant part of the window.

    Thanks in advance.

    December 8th, 2014 @ 10:24 AM

  5. Lorraine Goodman
    Lorraine Goodman

    Ok, clicking on date received might have got me back to the right place, I've been in dippy mode. I've tried
    everything but that! Thank you

    December 8th, 2014 @ 10:47 AM

  6. benny
    benny
    • State changed from new to resolved

    Ok, let me know if it's still not working as expected.

    December 8th, 2014 @ 10:48 AM

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