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New mail marked read when it should be unread

#691

A couple of weeks ago, most (but not all) new mail started arriving marked "read," so I have no easy way to find the unread messages.

What might have caused this? Where should I look for a solution?

I'm on Mac OS X 10.8.5, running Mailmate Version 1.7.2 (3905).

Reported by Gerald Grow · March 30th, 2014 @ 01:14 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    Do you have any secondary devices or email clients using the same account?

    Have you setup any rules in MailMate?

    The only way MailMate auto-reads messages is if you display them and this behavior depends on a setting in the Viewer preferences pane.

    I can analyze whether or not MailMate is to blame if you open the Activity Viewer (⌥⌘0) and select the connection to the INBOX mailbox of the account. When a new message arrives you'll be able to see a log in the lower part of the window. Try sending a message to yourself and if it is marked read without being displayed by MailMate then copy/paste the log to this ticket (or send it to me using Help ▸ Send Feedback).

    March 31st, 2014 @ 12:05 PM

  2. Gerald Grow
    Gerald Grow

    Thanks. I don't see a problem in MailMate. I'll continue to check my other devices.

    March 31st, 2014 @ 05:22 PM

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