#366 ✓cantreproduce
Nikesh Thakkar

Drag and drop move mailboxes don't always work

Reported by Nikesh Thakkar | March 15th, 2013 @ 07:10 PM

I like to select multiple messages using my trackpad and then drag lock them across to the Mailboxes list and scroll up/down and then try to drop the message into the correct mailbox/folder.

This fails quite often. About 50% of the time, it just doesn't drop it in, and goes back to the highlighted message. Trying to do it again while it is still highlighted/selected fail again. I have to manually unclick, select the messages again, and then perform the same procedure and it would work.

Is there an issue?

On a side note, while I am in the process of scrolling up/down, it sometimes starts highlighting the mailboxes while scrolling even though I have not selected anything.

Please do help.

Comments and changes to this ticket

  • benny

    benny March 17th, 2013 @ 04:34 PM

    • State changed from “new” to “cantreproduce”

    I cannot reproduce this behavior. (If someone else sees this ticket and can confirm it then it would be appreciated.)

    I don't usually use the mouse to drag'n'drop messages to mailboxes which means I might not see the behavior described (I use ⌥⌘T). It might be related to mailboxes being synchronized while dragging, but that's just a guess. It might help if you can pin down a success/failure trigger. I mean something which correlates to when it fails to drag and when it succeeds to drag.

    I'm not quite sure I understood the 'side note'. Scrolling in the mailbox outline? Could this be a problem with your trackpad?

  • Edwin Willems

    Edwin Willems January 24th, 2016 @ 02:04 PM

    Replying to a very old topic, but I've the seem issue. drag-and-drop of folder with all of its subfolders doesn't seem to work... ctct me if this is an issue you can't reproduce.

  • Edwin Willems

    Edwin Willems January 27th, 2016 @ 05:49 PM

    Benny, how can I help reproducing? I've now tried to move folders which have subfolders, and it consistently gives problems...

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New-ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile »

Mac OS X email client.

Shared Ticket Bins

People watching this ticket