Cannot Pull Addressees from Contacts

Any update on this? It makes MailMate very challenging to use.

I entered "tccutil reset AddressBook" in the terminal. Of course, resetting all permissions for accessing Contacts caused several apps to crash. It also presented me with the dialogue box to allow MailMaite to access Contacts and has enabled more Contacts integration in MailMate:
- I can right-click an email address and select "View Contact" and it will open the contact, with a button to fully open it in the Contacts app.

• "Select recipients in Contacts panel" works and allows me to select recipients from my Contacts. This works very slowly. I have just under 7,000 contacts.

However, I still cannot autocomplete addresses from my Contacts. I've tried toggling the setting to do so off and back on in Settings, but it has no effect. Help!

Thanks for trying the reset. That should not making anything crash, but MailMate is apparently not the only app with Contacts related issues.

I'm a bit busy on getting a new beta out (together with a lot of server/store changes), but I'd like to debug this further when I have time. I've had some similar issues reported although they were primarily related to performance with large sets of contacts. Unfortunately, I never completed debugging that. Your issue might be related.

There's a debug variable available which might reveal something:

defaults write com.freron.MailMate MmDebugContactsGroups -bool YES

To see the output, you'll need to launch MailMate from a Terminal window like this:

/Applications/MailMate.app/Contents/MacOS/MailMate

It's very likely I'll need to improve the output before we can learn more.

Is this iCloud Contacts or something else?

Thank you for starting work on this, Benny. Anything I can do to help, please ask.

Most of my contacts are iCloud Contacts, but I do also have three Google accounts in Contacts. These contain under 150 contacts total between them. Finally, I have one account listed under Directories, but it is empty.

When I launched MailMate from a Terminal window (after quitting the app), I got a response in terminal, and I got a system Problem Report for MailMate: MailMate quit unexpectedly message. The terminal output is below, but the Lighthouse system won't let me include the system report because it's so long (I think)

Terminal Output:

rochelle@Mac ~ % /Applications/MailMate.app/Contents/MacOS/MailMate

Initializing contacts manager
Contacts manager (update detected)
Scanning container: “Golden Isles Lakes Condo Google” (15BC0B07-DA26-4BD2-B699-33164858FB6F:ABAccount)
Contacts found: 84
Scanning container: “iCloud” (8E654731-AC4E-4E47-AE3B-672A012759A6:ABAccount)
Contacts found: 6366
Found group: “"Banking, Finances"”
Found group: “"Freelance Designers, Artists"”
Found group: “Automation”
Found group: “Automation Emails”
Found group: “Autos”
Found group: “Banking”
Found group: “Banking, Finances”
Found group: “Business”
Found group: “Clients”
Found group: “Condo”
Found group: “Doctors”
Found group: “Doctors Archive”
Found group: “Doggie Services”
Found group: “Fairchild Contacts”
Found group: “Family”
Found group: “Federation”
Found group: “Freelance Designers, Artists”
Found group: “Freelance Writers”
Found group: “Friends-Family”
Found group: “Girlies”
Found group: “Godot Contacts”
Found group: “Goodyear Book for Latin Trade”
Found group: “Holiday Card”
Found group: “Holiday Party 2018”
Found group: “HolidayCard”
Found group: “Holiday_Party_List”
Found group: “House Services”
Found group: “Latin Trade Group”
Found group: “Latin Trade Group Contacts”
Found group: “MI Doctors”
Found group: “Miami Business Leaders”
Found group: “PR People Outside S FL”
Found group: “PR People Travel”
Found group: “PR People-Local”
Found group: “PR_People_Outside SFL”
Found group: “Photographers”
Found group: “Potential Clients”
Found group: “RBEW Team”
Found group: “Real Estate”
Found group: “Recreation”
Found group: “Restaurants”
Found group: “Services”
Found group: “Starred in Android”
Found group: “Thinking Heads”
Found group: “Thinking Heads Client”
Found group: “Thinking Heads Contacts”
Found group: “Travel”
Found group: “Travel (Personal)”
Found group: “Travel PR”
Found group: “UM Contacts”
Found group: “starred”
Scanning container: “RSBroder Google” (A1642E85-AE54-4FB0-8985-647170E748E4:ABAccount)
Contacts found: 96
Scanning container: “rbs@thinkingheads.com” (B98CE547-FBCB-4487-8C84-AB2CBFFAA50C:ABAccount)
Contacts found: 10
Scanning container: “On My Mac” (_local:ABAccount)
Contacts found: 1
Found smart group: “Address Book”
Found smart group: “Address Book”
Found smart group: “Address Book”
Initializing contacts manager
Fatal: Unexpectedly found non-nil change token for Contactszsh: abort /Applications/MailMate.app/Contents/MacOS/MailMate

– Rochelle

Is this crash reproducible? If yes, does it only happen when launching from the Terminal window?

Does it look like MailMate finds all your contacts (before crashing)?

You can send additional data needed using “Help > Send Feedback”.

It does look like MailMate finds all my contacts.

I got a totally different response this time when I launched from Terminal! First, no crash. Second, a much longer response in Terminal, which Lighthouse says is too long for me to paste here. Is there another way I can send it to you?

Here are the first few lines of the Terminal response: rochelle@Mac ~ % /Applications/MailMate.app/Contents/MacOS/MailMate

Initializing contacts manager
Contacts manager (update detected)
Scanning container: “Golden Isles Lakes Condo Google” (15BC0B07-DA26-4BD2-B699-33164858FB6F:ABAccount) Contacts found: 84 Scanning container: “iCloud” (8E654731-AC4E-4E47-AE3B-672A012759A6:ABAccount) Contacts found: 6366 Found group: “"Banking, Finances"” Found group: “"Freelance Designers, Artists"” Found group: “Automation”

Here are the last few lines of the Terminal response: Contact: “3107A2FC-F7CE-4AE2-921E-DF14EC7207D0:ABPerson” (2 addresses) Contact: “8D25A765-4DE9-4022-8261-12E610463DD4:ABPerson” (1 addresses) Contact: “B714A361-DCF8-452D-B069-75B5D703F43E:ABPerson” (no email address) Contact: “7CA7434A-41CB-4178-8770-4F6BC91AA519:ABPerson” (1 addresses) Contact for group: “3107A2FC-F7CE-4AE2-921E-DF14EC7207D0:ABPerson” ("iCloud>starred") Contact for group: “8D25A765-4DE9-4022-8261-12E610463DD4:ABPerson” ("iCloud>starred") Contact for group: “7CA7434A-41CB-4178-8770-4F6BC91AA519:ABPerson” ("iCloud>starred") Contacts manager (update detected)
2024-12-19 07:35:44.656 MailMate[97634:6639900] +[IMKClient subclass]: chose IMKClient_Modern
Warning: Unknown body part id for URL: cid:ii_193dafcb53d4ce8e91
Initializing contacts manager
Scanning container: “Golden Isles Lakes Condo Google” (15BC0B07-DA26-4BD2-B699-33164858FB6F:ABAccount) Contacts found: 84 Scanning container: “iCloud” (8E654731-AC4E-4E47-AE3B-672A012759A6:ABAccount) Contacts found: 6366 Found group: “"Banking, Finances"” Found group: “"Freelance Designers, Artists"” Found group: “Automation” Found group: “Automation Emails” Found group: “Autos” Found group: “Banking” Found group: “Banking, Finances” Found group: “Business” Found group: “Clients” Found group: “Condo” Found group: “Doctors” Found group: “Doctors Archive” Found group: “Doggie Services” Found group: “Fairchild Contacts” Found group: “Family” Found group: “Federation” Found group: “Freelance Designers, Artists” Found group: “Freelance Writers” Found group: “Friends-Family” Found group: “Girlies” Found group: “Godot Contacts” Found group: “Goodyear Book for Latin Trade” Found group: “Holiday Card” Found group: “Holiday Party 2018” Found group: “HolidayCard” Found group: “Holiday_Party_List” Found group: “House Services” Found group: “Latin Trade Group” Found group: “Latin Trade Group Contacts” Found group: “MI Doctors” Found group: “Miami Business Leaders” Found group: “PR People Outside S FL” Found group: “PR People Travel” Found group: “PR People-Local” Found group: “PR_People_Outside SFL” Found group: “Photographers” Found group: “Potential Clients” Found group: “RBEW Team” Found group: “Real Estate” Found group: “Recreation” Found group: “Restaurants” Found group: “Services” Found group: “Starred in Android” Found group: “Thinking Heads” Found group: “Thinking Heads Client” Found group: “Thinking Heads Contacts” Found group: “Travel” Found group: “Travel (Personal)” Found group: “Travel PR” Found group: “UM Contacts” Found group: “starred” Scanning container: “RSBroder Google” (A1642E85-AE54-4FB0-8985-647170E748E4:ABAccount) Contacts found: 96 Scanning container: “rbs@thinkingheads.com” (B98CE547-FBCB-4487-8C84-AB2CBFFAA50C:ABAccount) Contacts found: 10 Scanning container: “On My Mac” (_local:ABAccount) Contacts found: 1 Found smart group: “Address Book” Found smart group: “Address Book” Found smart group: “Address Book” 2024-12-19 07:36:02.959 MailMate[97634:6640940] Error: Error Domain=UNErrorDomain Code=1 "Notifications are not allowed for this application" UserInfo={NSLocalizedDescription=Notifications are not allowed for this application}

Benny - My comment responding to you was marked as spam. Can you still see it?

No, I'm not notified when this happens, but I've unmarked it now.

You can send additional data using “Help > Send Feedback” in MailMate.

The output does seem to indicate a problem. I'll add some debug output which might make this clearer using the next update of MailMate.

New beta doesn't change this issue. I have emailed you the Terminal output.