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Mail going to junk folder

#3359

Hello Benny, all my incoming mail is suddenly going straight to my junk folder. Fix?

Reported by David Crippen · May 17th, 2024 @ 02:46 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. David Crippen
    David Crippen

    Hello Benny, suddenly all my incoming mail goes to the junk folder instead of the index. I am using SpamSeive but nothing has changed with that. I’ve checked everything. Can you help?

    May 22nd, 2024 @ 03:47 PM

  2. benny
    benny

    Just for anyone finding this using Google, I'll repeat here what I wrote to you by email:

    1. If you have access to your email elsewhere then you could first try to quit MailMate and see if this still happens. Just to make sure that it happens after emails arrive in MailMate.

    2. Try disabling SpamSieve in the Settings of MailMate to see if then still happens.

    Based on the above, we'll be closer to locating the main issue.

    May 25th, 2024 @ 12:14 PM

  3. David Crippen
    David Crippen

    Me reply- I turned both MailMate and Spamsieve off and restarted my iMac Apple M2 Max. No joy. does the same thing. All mail goes to the junk folder. In addition, every incoming mail "detects a (variable number of) external resources" that I have to click top get rid of. Won't let me send inclosure.

    May 25th, 2024 @ 05:45 PM

  4. David Crippen
    David Crippen

    How can I send you a photo showing what I;m seeing?

    May 25th, 2024 @ 05:46 PM

  5. David Crippen
    David Crippen

    BENNY !!!!!! I NEED SOME HELP HERE!!!!!!!

    May 28th, 2024 @ 10:20 PM

  6. benny
    benny

    I'm on it now. I'll handle it by email since it works better than the ticket system.

    May 29th, 2024 @ 12:25 PM

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