#3359 new
David Crippen

Mail going to junk folder

Reported by David Crippen | May 17th, 2024 @ 02:46 PM

Hello Benny, all my incoming mail is suddenly going straight to my junk folder. Fix?

Comments and changes to this ticket

  • David Crippen

    David Crippen May 22nd, 2024 @ 03:47 PM

    Hello Benny, suddenly all my incoming mail goes to the junk folder instead of the index. I am using SpamSeive but nothing has changed with that. I’ve checked everything. Can you help?

  • benny

    benny May 25th, 2024 @ 12:14 PM

    Just for anyone finding this using Google, I'll repeat here what I wrote to you by email:

    1. If you have access to your email elsewhere then you could first try to quit MailMate and see if this still happens. Just to make sure that it happens after emails arrive in MailMate.

    2. Try disabling SpamSieve in the Settings of MailMate to see if then still happens.

    Based on the above, we'll be closer to locating the main issue.

  • David Crippen

    David Crippen May 25th, 2024 @ 05:45 PM

    Me reply- I turned both MailMate and Spamsieve off and restarted my iMac Apple M2 Max. No joy. does the same thing. All mail goes to the junk folder. In addition, every incoming mail "detects a (variable number of) external resources" that I have to click top get rid of. Won't let me send inclosure.

  • David Crippen

    David Crippen May 25th, 2024 @ 05:46 PM

    How can I send you a photo showing what I;m seeing?

  • David Crippen

    David Crippen May 28th, 2024 @ 10:20 PM

    BENNY !!!!!! I NEED SOME HELP HERE!!!!!!!

  • benny

    benny May 29th, 2024 @ 12:25 PM

    I'm on it now. I'll handle it by email since it works better than the ticket system.

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