#3186 new
Erik M-H

Forgetful columns

Reported by Erik M-H | January 21st, 2023 @ 03:28 PM

Forgetful columns

I have just signed on as “watching” 24 different tickets, which can all be summed up as “my column and/or thread settings are being ignored.” I thought it might be helpful to create a single list of them. It’s possible, of course, that not all of these are exactly the same problem under the hood — but the effect on the end user is the same: reasoned, considered settings are forgotten and need to be recreated periodically. In my case, it comes up every six weeks or so, and has done so for nearly a decade.

Many of these tickets mention the work-around, but I’ll put it here for completeness:

  1. Enter defaults delete com.freron.MailMate MmMailboxRelatedStates in Terminal.
  2. Restart MailMate.
  3. Re-create your ideal column settings.
  4. Choose View > Columns > Use as Default Columns.
  5. Remember that some specialized mailbox types (e.g., “Sent Messages”) don’t (and shouldn’t) use the Default Columns default.

[*Quite a few of the tickets are marked as “spam.” Though clicking on the “This has been marked as spam” notation in Lighthouse makes the notation go away, it doesn’t “stick” for me when re-loading the page. I assume only those with greater priviledges than I can effect such change.*]

@Benny, please do let us know if there’s anything we can do to help you get this fixed. There’s so much to love about MailMate, but this is becoming quite frustrating. Thanks!

Comments and changes to this ticket

  • Christian Bailey

    Christian Bailey January 23rd, 2023 @ 06:46 PM

    Frustratingly, the work-around does not help me in that I need the "All Messages" mailbox to be different to Default Columns. It's the one that is selected when searching and so I want it to display some extra columns: To and Source Mailbox).

    I set those columns multiple times per day, and every time the mailbox is re-selected, my settings are gone and it reverts (presumably to default columns).

    Screen recording: https://curated-my.sharepoint.com/:v:/g/personal/christianbailey_cu...

    (And to confirm, running defaults delete com.freron.MailMate MmMailboxRelatedStates in Terminal does not help.)

  • Erik M-H

    Erik M-H January 31st, 2023 @ 01:37 PM

    To the above list, we should now add:

    № 3190 (**new**), 2021-01-31. Bart Lipman. default columns don’t stick

  • Bart Lipman

    Bart Lipman February 2nd, 2023 @ 01:27 AM

    Just caught up to this. It didn't work for me -- I followed the directions, but the option Benny says to select is greyed out... Possibly related to another ticket I just added that MailMate is not working at all for me now...

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