Freron MailMate

Comments and changes to this ticket

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  Giovanni Lanzani 2021-03-30 10:13:21 UTC

  To maybe add some extra bit of info: Window Server also seems to spike together with MM

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  benny 2021-04-12 12:30:09 UTC

  You can help me by generating samples. When CPU is high, run the following Terminal command:

  sample MailMate 10 > ~/mailmate_sample.txt
  

  Then send me the file(s) using “Help > Send Feedback” and reference this ticket.

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  Giovanni Lanzani 2021-05-17 09:41:55 UTC

  Since the latest beta, I cannot reproduce this behavior anymore. We can close it maybe?

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  benny 2021-05-17 16:09:15 UTC

  • State changed from “new” to “cantreproduce”

  Thanks for letting me know. I'm a bit unsure if I actually did anything which could explain why this no longer happens. Let me know if the issue returns.

  (Sorry about the spammer adding to the ticket.)

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  Oleg 2022-02-06 23:31:49 UTC

  • State changed from “cantreproduce” to “new”

  Hi. I'm seeing the same issue with CPU usage now. Occasionally MailMate would start using 60-70% when seemingly idle (at least nothing is happening in the UI – I even switched to an empty account to remove any rendering woes). If I restart MailMate at this point, the issue goes away and MailMate backs down to <10% CPU.

  I captured a sample as advised above - here it is attached to this message.

  • mailmate_sample.txt 1.59 MB

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  Tom Dietel 2022-02-15 08:55:48 UTC

  Hi. I have the same problem, with Mailmate using about 60% CPU and the WindowServer another 80% on a recent MacBook Pro. I also generated the samples file. However, it seems I cannot upload, because the quota has been reached.

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  benny 2022-02-17 22:03:03 UTC

  Please try again with the latest test release: Hold down the option key when clicking “Check Now” in the Software Update preferences pane.

  (There's unfortunately almost never enough quota in the ticket system. Use “Help > Send Feedback” to send me files via MailMate.)

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  Oleg 2022-03-05 04:30:44 UTC

  Hi. I'm still seeing the same issue with the latest build 5875. I sent a fresh sample via email feedback from Mailmate.

  Cheers

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  Tom Dietel 2022-03-17 19:31:30 UTC

  Hi.

  I still occasionally had this issue with 5852. I have sent you an email with the sample as advised. I also installed the latest test build 5878 to see if the issue is still there.

  Cheers, Tom.

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  benny 2022-03-25 13:14:30 UTC

  The theory is that this only happens on Big Sur (for some users). I have no reports on Monterey.

  (I would be interested in knowing if anyone has this issue on Monterey with the latest test release.)

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  benny 2022-04-20 13:05:12 UTC

  • State changed from “new” to “closed”

  I'll close this ticket, but I'm still interested if anyone has more details to add about when this might or might not happen.

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  Oleg 2022-04-20 13:24:11 UTC

  as a data point – I upgraded to Monterey about a week ago, and haven't noticed any CPU abuse since the upgrade