#2600 new

Customizing keybindings

Reported by Gwap | June 25th, 2020 @ 10:08 AM


  • I'm trying to customize key bindings for Trackpad, and finding some difficulty with making it work
  • I've added a file called Trackpad.plist in both /Users/<user>/Library/Application Support/MailMate/Resources/KeyBindings and ~/Library/Application\ Support/MailMate/Resources/KeyBindings/
  • The contents of the files are the same as the ones displayed in the MailMate manual. I copy and pasted them over and added the following Trackpad, Gmail in the Custom Key Bindings input.
  • Then, I tried to quit and restart Mailmate a number of times. But the gestures doesn't seem to be registering

I've tested and noted that the Gmail shortcuts do work for me.

Please let me know what additional debugging info I can provide. Thank you


Comments and changes to this ticket

  • Lisa Sieverts

    Lisa Sieverts August 20th, 2020 @ 06:06 PM

    I have the same problem. I believe that I have done everything correctly based on the help file. I can successfully use the "built-in" Gmail key bindings. But when I copy the Gmail.plist file to the correct Library directory and add it to the preferences, that file is not accepted even if I've made no changes to it. I can tell it's not working because when I try one of the keystrokes, my computer "bings" and nothing happens. If I switch back to the built-in Gmail plist, then the keystrokes work.

  • Lisa Sieverts

    Lisa Sieverts August 20th, 2020 @ 06:30 PM

    OK, after months of messing with this, I finally read more other tickets and email forum messages. I was able to determine that yes, I had a typo in my keybindings file. I debugged by commenting out different lines in the file. So now my custom keybindings are working.

  • benny

    benny August 21st, 2020 @ 07:02 AM

    • State changed from “new” to “resolved”

    @Lisa: I'm glad you figured it out.

    @Gwap: I actually thought this feature was broken (by changes in macOS), but I looked into it and the feature only works with specific Trackpad settings. For now, I've added the following to Standard.plist:

    // This only works if “System Preferences ▸ Trackpad” allows it. For example, configure it as follows:
    //  1. Swipe between pages with 3 fingers. (Needed for horizontal swipes to work.)
    //  2. Swipe between full screen apps with 4 fingers. (Needed for vertical swipes to work.)
    //  3. Mission control / App Expose with 4 fingers. (Needed for vertical swipes to work.)

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