#2097 ✓fixcommitted

Archiving to wrong folder

Reported by Catherine | September 13th, 2018 @ 11:34 PM

I have multiple accounts set up in Mailmate:
- 1 Fastmail - 2 Gmail - 1 Google Apps

I installed Sanebox on all but 1 Gmail account. Sanebox creates a folder titled @SaneArchive that it puts emails in once the main Sanebox folders hit a limit.

I'm now finding that on the Fastmail and gmail accounts, when I archive emails in the inbox in Mailmate, it sends them to the @SaneArchive folder. Sometimes it doesn't remove the inbox label in the gmail account, sometimes it does.

The Google Apps one mostly works fine. Mailmate has created a folder [Gmail]/Archive and when I archive an item it sends it there (removing the inbox label).

The Fastmail account has an Archive folder but Mailmate is sending archived emails to the SaneArchive folder. When I use the Fastmail web interface, archived emails go to the Archive folder as intended.

The Gmail account is even weirder. It's created [Google Mail] folders [Bin, Drafts, Sent Mail, Spam] but no Archive. Mailmate was also sending archived emails to the SaneArchive folder (and sometimes not removing the inbox label). I tried reinstalling it and now it's chosen another mailbox that has Archive in the title (@2018KEEPARCHIVE).

Is there some way of manually mapping the core mailbox types to folders? I.e. so I can force what is seen as the Archive folder.

Or do I have to rename folders so there is no other folder with archive in the title?

Comments and changes to this ticket

  • benny

    benny September 14th, 2018 @ 06:28 AM

    • State changed from “new” to “resolved”

    You can use “Mailbox ▸ Mailbox Type” to set the “Archive” type on a specific IMAP mailbox. Let me know if this doesn't work.

    In theory, MailMate should have preferred a mailbox just named Archive if it exists. Maybe this doesn't work quite as it was intended. I'll note to check that.

  • benny

    benny September 20th, 2018 @ 12:11 PM

    • State changed from “resolved” to “fixcommitted”

    In the next update I've changed MailMate such that it wouldn't think, e.g., @SaneArchive is the mailbox to use for archived emails. That would likely mean that you wouldn't have to explicitly create the Archive mailbox to make it work.

  • Catherine

    Catherine September 20th, 2018 @ 12:14 PM

    Thanks! The manual mapping seems to be working fine.

    Mailmate is really awesome!

  • benny
  • benny

    benny November 3rd, 2018 @ 01:45 PM

    • State changed from “fixcommitted” to “fixreleased”

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