#2069 new

massive slowdown on responsiveness typing and actions

Reported by MLA | August 2nd, 2018 @ 12:19 AM

In the last week or two I've seen a dramatic slowdown specifically in this application. When I type, there is significant delay, and same when I send or file a message. Lots of spinning wheels... it's enough to make me stop using it, but I have loved it for so long...

Has anyone had this? My activity monitor does not suggest that the CPU is having a hard time, and other apps don't have this issue.

I’m on macOS 10.13.6 (17G65) with plenty of RAM.
MailMate/5509 MacBook8,1/x86_64/4/10.13.6


Comments and changes to this ticket

  • benny

    benny August 2nd, 2018 @ 09:57 AM

    Sounds like you might have a smart mailbox definition which triggers some very slow computations (just guessing). If you know how to use a Terminal window then issue the following while MailMate is hanging:

    sample MailMate 10 -f ~/Desktop/sample_mailmate.txt

    Then send me the resulting file, e.g., using “Help ▸ Send Feedback”.

    Sorry about the late response. (I assume you are the same user writing me by email a few days ago. I'm on vacation and a bit infrequently online, but I'll do my best to answer quickly now.)

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Mac OS X email client.

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