#2069 new
MLA

massive slowdown on responsiveness typing and actions

Reported by MLA | August 2nd, 2018 @ 12:19 AM

In the last week or two I've seen a dramatic slowdown specifically in this application. When I type, there is significant delay, and same when I send or file a message. Lots of spinning wheels... it's enough to make me stop using it, but I have loved it for so long...

Has anyone had this? My activity monitor does not suggest that the CPU is having a hard time, and other apps don't have this issue.

I’m on macOS 10.13.6 (17G65) with plenty of RAM.
MailMate/5509 MacBook8,1/x86_64/4/10.13.6

Help?

Comments and changes to this ticket

  • benny

    benny August 2nd, 2018 @ 09:57 AM

    Sounds like you might have a smart mailbox definition which triggers some very slow computations (just guessing). If you know how to use a Terminal window then issue the following while MailMate is hanging:

    sample MailMate 10 -f ~/Desktop/sample_mailmate.txt
    

    Then send me the resulting file, e.g., using “Help ▸ Send Feedback”.

    Sorry about the late response. (I assume you are the same user writing me by email a few days ago. I'm on vacation and a bit infrequently online, but I'll do my best to answer quickly now.)

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป

Mac OS X email client.

Shared Ticket Bins

People watching this ticket

Pages