Freron MailMate

Comments and changes to this ticket

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  benny November 15th, 2017 @ 08:20 PM

  I don't think anything changed in MailMate with respect to this. MailMate cannot attach folders without the user manually compressing the folder first (e.g., using the “Compress” menu item in the Finder). This is actually what some other email clients do automatically since there is no other way to send a folder via email.

  If it really is a single file, do you then have an example which you can share with me?

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  Lorraine Goodman November 15th, 2017 @ 08:26 PM

  Sorry, wrote incorrectly. It's not a folder, but a budget file created in Movie Magic Budgeting. I can create a sample budget to send you, you wouldn't be able to open it because you don't have the program but maybe you'll be able to spot what the problem might be. Until these upgrades, I could always attach the files through Mailmate.
  Thanks

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  benny November 15th, 2017 @ 08:33 PM

  Ok, some applications save what looks like a file but which really is a folder, but if it worked on Sierra then this is not the issue. You are very welcome to send me an example. I don't need to be able to open it.

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  Lorraine Goodman November 15th, 2017 @ 08:37 PM

  I upgraded from a much older operating system, can't remember which but skipped Sierra.. But a file attached.

  • Budget1.mbd 12.8 KB
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  benny November 15th, 2017 @ 10:18 PM

  I don't seem to be able to reproduce the issue. Which method do you use to attach the file?

  (Note that since it's not an image then it's not shown inline. It can only be seen in the Attachments popup in the status bar.)

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  Lorraine Goodman November 15th, 2017 @ 10:21 PM

  what i've always done, just clicked on 'attachments' and gone to the file and clicked on attach.

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  benny November 16th, 2017 @ 01:44 PM

  • State changed from “new” to “cantreproduce”

  I still cannot reproduce it. Could you try to see if you get any error messages if you first launch MailMate from a Terminal window like this:

  /Applications/MailMate.app/Contents/MacOS/MailMate
  

  After it has launched, try attaching the file and then see if anything is output in the Terminal window.

  Thanks in advance!

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  Lorraine Goodman November 16th, 2017 @ 03:09 PM

  couldn't get it to open through Terminal..

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  benny November 16th, 2017 @ 03:12 PM

  You need to quit MailMate first. Also make sure that I provided you with the path to MailMate that you are normally using. (You might have more than 1 version installed.)

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  Lorraine Goodman November 16th, 2017 @ 03:19 PM

  still can't get it to open through Terminal...

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  benny November 16th, 2017 @ 03:22 PM

  And you get the same error message? (About the database lock.)