#1835 ✓fixcommitted
Volker Kopetzky

Import to keychain doesn't import

Reported by Volker Kopetzky | September 22nd, 2017 @ 01:43 PM

I received an email with a new s/MIME certificate. MM is displaying the green banner "Trusted signature for S/MIME message."
- click on "Show Details" - click on "Import to Keychain"

=> Certificate is shown in KeyChain Access => I can send an encrypted email to the sender

Both do not happen. Ettemptig to encrypt shows the yellow error banner "Unable to create S/MIME message".
Show Details then reports:
Failed to find valid certificate to encrypt for user@email.com.
The specified item could not be found in the keychain. (error code -25300)

Any ideas?

Comments and changes to this ticket

  • benny

    benny September 22nd, 2017 @ 01:49 PM

    I did make some changes to how importing works including fixing a security issue. In other words, it's possible that I've also introduced a bug.

    Can you find the certificate in the Keychain Access application?

    If possible, you can send me an example message using “Help ▸ Send Feedback” (drag and drop the email into MailMate).

  • benny

    benny September 23rd, 2017 @ 01:21 PM

    • State changed from “new” to “fixcommitted”

    Thanks for the example. I've found the issue and fixed it for the next release (probably a test release within a few days -- hold down ⌥ when clicking “Check Now” in the Software Update preferences pane to fetch it).

    Sorry about the inconvenience of this bug.

  • Volker Kopetzky

    Volker Kopetzky September 28th, 2017 @ 02:07 AM

    thanx, certificates are now imported, ticket can be closed.

    PS: there is a "Upload Quota Reached" message and it also says that I'd have to inform you about it;)


  • benny

    benny September 28th, 2017 @ 06:42 AM

    Thanks, I've tried to free up some space.

  • benny

    benny October 21st, 2017 @ 03:32 PM

    • State changed from “fixcommitted” to “fixreleased”

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