Error when attempting to edit subscriptions
Reported by Steve Hildrey | 2017-08-09 17:51:55 UTC
Attempting to "Edit Subscriptions..." using an IMAP account
Expected: the ability to edit subscriptions
Actual: Mailbox Retrieval Failed / Error: "" / [OK]
Mailmate 5347
Mac OS 10.12.5
Have tried rebooting, deleting/recreating account,
reinstalling.
Otherwise, functionality seems OK. But this error persists, and
prevents me using Mailmate properly.
Comments and changes to this ticket
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benny 2017-08-10 15:19:21 UTC
You can try the latest test release: Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane.
Is this a server for which I can create a test account?
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Steve Hildrey 2017-08-10 17:26:31 UTC
Tried with r5407, still fails with the same error.
Unfortunately this is a work server that I do not control. However, a colleague also using MailMate on the same system has the same problem.
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benny 2017-08-11 13:47:37 UTC
Thanks for trying.
It's a bit tricky to debug subscriptions, but try enabling this debug variable (in a Terminal window):
defaults write com.freron.MailMate LoggingEnabled -bool YESThen relaunch and trigger the issue. Finally, see if MailMate created a file in this location:
/tmp/mailmate_imap_subscriptions.logIf you found it then send it to me using “Help ▸ Send Feedback”.
Thanks in advance!!
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Mac OS X email client.
benny