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MailMate crashes and can't reopen

#1392

I started using SpamSieve yesterday. It appeared to be working fine with MailMate until this afternoon, when MM crashed, generating this Problem Report: "MailMate quit unexpectedly. Click Reopen to open the application again."
Clicking Reopen only generates the same message. Can you help?

Reported by Ken Watkins · January 25th, 2016 @ 10:14 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. Ken Watkins
    Ken Watkins

    I submitted this Terminal command:
    /Applications/MailMate.app/Contents/MacOS/MailMate

    and received the following message:
    Last login: Mon Jan 25 16:51:26 on ttys000
    2013-MacBook-Air:~ username$ /Applications/MailMate.app/Contents/MacOS/MailMate
    open: No such file or directory
    Unable to set attributes for file: '/Users/username/Library/Application Support/MailMate/Messages/IMAP/username@imap.address.edu/Drafts.mailbox/Messages/355607.eml'
    Abort trap: 6
    2013-MacBook-Air:~ username$

    January 25th, 2016 @ 10:22 PM

  2. Ken Watkins
    Ken Watkins

    It appears to be working now. Not sure what the issue was.
    I would hate to be without MailMate for any great amount of time. It's a workhorse!

    January 25th, 2016 @ 11:02 PM

  3. benny
    benny
    • State changed from new to cantreproduce

    Do you use antivirus software? It's a known issue that it can cause problems similar to what you describe.

    This morning I've tried implementing a workaround where MailMate handles these types of errors more gracefully. It simply inserts a dummy message describing the issue. If the issue return then you can test it for me.

    January 26th, 2016 @ 09:22 AM

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