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Missing Threads

#1257

I just started using MailMate (free trial) and I'm missing threads. They were there when I started, but I'm no longer seeing them.

The Organize by Thread option is checked and I'm running MailMate Version 1.9.2 (5120) hooked up to Gmail. I have roughly 60k messages in my account and a couple of labels mapped to tags.

Screenshot: https://cloudup.com/c4rX418U-SR

Let me know if you need any more debugging info.

Reported by Thomas McMahon · September 4th, 2015 @ 12:16 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. Thomas McMahon
    Thomas McMahon

    Maybe I don't know how threads work as sometimes messages are grouped together, other times they're not. It's not consistent and feels broken most of the time.

    September 16th, 2015 @ 02:00 PM

  2. ronin-292066 (at lighthouseapp)
    ronin-292066 (at lighthouseapp)

    I agree, I'm still a bit lost on how thread works. It is not threading as I'm used to. Gmail threads differently.
    Attached image show various messages which are not threaded in MailMate, but are in gmail.

    Guidance is appreciated.

    February 1st, 2016 @ 07:42 PM

  3. benny
    benny
    • State changed from new to accepted

    Sorry about the late reply!

    MailMate currently only supports strict threading. This means that MailMate displays any parent-child relationships and nothing else. If there is a missing link then the thread is broken into two parts. Threads can also become quite deep (note that holding down ⌥ expands an entire thread).

    Gmail (and others) have what could be named group threading. They group all messages which belong to the same thread. Some times they even display messages in this group which are located in other mailboxes (conversation view).

    I don't oppose group threading, but it has simply not been implemented in MailMate yet. It's on my list, but I have no time frame.

    There is a number of other tickets on this subject, but I'll keep this open too and update if anything changes.

    February 11th, 2016 @ 01:12 PM

  4. Pete
    Pete

    Any movement on less strict threading? Even something as simple as "if it's in References or In-Reply-To, it's in the thread" (i.e., missing messages are OK) would make me very happy.

    March 4th, 2019 @ 05:51 PM

  5. benny
    benny

    @Pete: Sorry, not much progress on this recently. It's still on my list of major issues to improve/fix.

    March 5th, 2019 @ 03:10 PM

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