#876 ✓closed
Steve Rogers

Junk Mail Setting

Reported by Steve Rogers | August 21st, 2014 @ 01:52 PM

Hi, can you tell me how to set email from a sender and subject like this PERMANENTLY as not junk. Please see linked screen grab below. I click on mark as not junk, but it always comes in next time as junk mail.

http://www.screencast.com/t/C3moN0G9xS3

Thanks,

Comments and changes to this ticket

  • benny

    benny August 21st, 2014 @ 02:05 PM

    • State changed from “new” to “closed”

    MailMate doesn't mark the email as junk (this can only be done by using SpamSieve or server-side junk filtering). What you see is the default image blocking. This is configurable in the Security preferences pane. You can read more about it here.

    It is possible to setup a system for trusting senders and get what I think you are looking for: Disabling image blocking for trusted senders

    I hope that helps. Otherwise, let me know.

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Mac OS X email client.

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