#599 new
Steve Rogers

From Does Not Contain Still Shows Up

Reported by Steve Rogers | January 21st, 2014 @ 06:56 PM

Hi:

I created a Smart Folder called, FSHS. As you can see from it's Conditions (attached screen grab), I set it to exclude messages that contain From no-reply@wpengine.com. However, on the left side of the screen grab, messages from that sender nevertheless appear in the Smart Folder. Have I set something incorrectly?

Thanks!

Comments and changes to this ticket

  • benny

    benny January 21st, 2014 @ 07:11 PM

    Can you reproduce it by creating a smart mailbox with this single condition only? It's always easier to debug if the problem is as simple as possible.

    For the record, here is the efficient/clean way to do this:

    “From ▸ Address” is not “no-reply@wpengine.com”
    

    (This requires the full email address.)

    But I'm of course interested in fixing any bugs involving the other comparison method as well.

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