#421 ✓fixreleased
Limak

Fastmail duplicate sent messages Issues !

Reported by Limak | August 7th, 2013 @ 09:35 AM

Hi

I am having the following issues with my only IMAP account "Fastmail":

a) When I send a message from MailMate, it creates a folder named "Sent Messages" and saves a copy to both "Sent Items" and "Sent Messages".
b) The message in "Sent Messages" has the time stamped 30mins ahead of the current time. But, on the Fastmail it is stamped 60mins ahead.
Screenshots:
http://d.pr/i/NBKO+
http://d.pr/i/SiWS+
http://d.pr/i/EIeU+

This duplication issue does not occur in mail.app after I disabled "Store sent messages on server". How could I do the same in MailMate?

Thanks

Comments and changes to this ticket

  • benny

    benny August 7th, 2013 @ 04:27 PM

    You cannot disable storing sent messages on the server in MailMate. MailMate does not support local-only messages which means the only way to support it would be by discarding sent messages.

    MailMate does not save 2 copies. The problem is probably that Fastmail places a copy in Sent Items after using their SMTP server.

    Three things to try:

    1. Use “Mailbox Type” in the Mailbox menu (or context sensitive menu) when the Sent Items mailbox is selected to select the “Sent Messages” type. That might allow Fastmail to detect what MailMate is trying to do.

    2. Go through Fastmail settings to see if you can disable any setting that automatically places a copy in Sent Items after sending a message (this is non-standard behavior by the way although Gmail does the same).

    3. Use a different SMTP server than the one provided by Fastmail.

    The date issue is really strange. If you like you can send me a pair of messages and I'll see what I can derive from that (Help ▸ Send Feedback).

  • benny

    benny August 10th, 2013 @ 03:24 PM

    • State changed from “new” to “fixcommitted”

    The date issue turned out to be a bug in MailMate related to “in-between” time zones such as +0530. This is fixed for future releases.

    I've closed the ticket, but it can be reopened if the Sent Messages issue cannot be resolved with the suggestions above.

  • benny

    benny October 17th, 2013 @ 02:27 PM

    • State changed from “fixcommitted” to “fixreleased”
  • benny

    benny January 10th, 2014 @ 08:19 PM

    @Magnus: I guess the only solution would be to permanently delete sent messages in MailMate (I would not prefer that myself). This can be done by:

    • enabling experimental features in the General preferences pane
    • add a rule to the Sent Messages mailbox of MailMate which only matches these messages (hopefully they somehow differ from what Fastmail puts in the mailbox)
    • make this rule delete the message twice (this should delete it immediately instead of moving it to Deleted Messages)

    I have not tried the above.

  • benny

    benny October 23rd, 2018 @ 08:53 AM

    Nothing new to offer on this “issue”, but I've written a bit more about it in ticket #2145.

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