#3122 new
Des Dougan

Issue with Gmail account

Reported by Des Dougan | September 9th, 2022 @ 04:34 AM

Benny,

One of my Gmail accounts asked to be reauthorized today, so I clicked OK, which opened the auth page in Safari. After I entered the password, I clicked the Allow button and went back to MailMate - where the auth dialog popped up again, and again... I rebooted to see if that would help, but it is doing the same. I logged out of other Google accounts in Safari and logged in as this account and tried again, with no improvement.

Any ideas how I can get past this?

Thanks,

Des

Comments and changes to this ticket

  • nn

    nn September 13th, 2022 @ 05:44 AM

    I'm experiencing the same issue after using migration assistant to a new mac.

    My Gmail accounts are offline with same behaviour as above.

    Zoho and Outlook accounts are working fine.

    thanks,
    Neil

  • benny

    benny September 16th, 2022 @ 03:53 PM

    Sounds like it might be 2 different issues.

    There are currently no known general issues with Gmail accounts (many users have at least one Gmail account). If you like, you can try sending me a screenshot of a IMAP account settings window using “Help > Send Feedback” in MailMate.

    Also, try resetting the tokens saved by MailMate in Keychain Access. They are named like this:

    com.freron.MailMate.Google.oauth-refresh-token
com.freron.MailMate.Google.oauth-token

    Just in case it's somehow related to MailMate having trouble reading/writing these tokens.

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Mac OS X email client.

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