#3109 ✓fixreleased
Jerred Shepherd

Unable to login to email

Reported by Jerred Shepherd | August 8th, 2022 @ 01:54 AM

Hello!

I have an @gatech.edu email address. It's hosted by Microsoft and uses oauth which seems to be supported by MailMate. I've followed the posted instructions here: https://it.iac.gatech.edu/how-to/thunderbird-gt-two-factor-auth

MailMate does not connect and instead asks for my password and then shows an error. I would expect MailMate to open a window so that I could authenticate with Microsoft/Georgia Tech.

Comments and changes to this ticket

  • benny

    benny August 11th, 2022 @ 12:47 PM

    • State changed from “new” to “fixreleased”

    For OAuth2 to work, you have to update MailMate to the latest test release: Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane to get the latest test release.

    Sorry about the inconvenience. Let me know if it doesn't help.

  • Jerred Shepherd

    Jerred Shepherd August 11th, 2022 @ 03:29 PM

    Thank you so much for fixing this so quickly. I was able to connect to my gatech.edu email. Now I never have to use outlook.com again!

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