#3084 ✓fixcommitted
Krystian

Editor is black screen

Reported by Krystian | June 10th, 2022 @ 09:46 PM

Hi

Recently the editor screen stopped showing the emails' content. Basically I have lost the ability to use the mail system. It has happened out of the blue. I don't know where to check first.

I couldn't attach the screenshot due to the quota.

Krystian

Comments and changes to this ticket

  • benny

    benny June 24th, 2022 @ 02:23 PM

    Sorry about the late reply. I missed the importance. Do you still have this problem?

    What is the macOS release? What is the MailMate version?

    In any case, try updating MailMate: Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane to get the latest test release.

  • Krystian

    Krystian July 5th, 2022 @ 04:47 PM

    Hi Benny,

    I'm using MacOS Monterey 12.4 on M1 Pro.

    I have upgraded to the newest version of the MailMate (5903) and the issue does not occur anymore.

    BTW. It looks nice :))

    Krystian

  • benny

    benny July 15th, 2022 @ 05:40 AM

    • State changed from “new” to “fixcommitted”

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Mac OS X email client.

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