#3049 new
nn

Outlook Authentication Loop

Reported by nn | April 15th, 2022 @ 04:50 PM

Hi There,

I'm unable to authenticate to an outlook account (was previously working) after it being resolved in this ticket:
ticket #2984

I'm experiencing a loop where i get this prompt (I'm unable to upload, so pasting the text):
Authorize MailMate to access
email for "koro88@hotmail.com"
at "imap-mail.outlook.com"
Authorization needs to be done using
your default browser.
Open Browser Window
Cancel

⬇️

It opens a browser window to outlook auhtentication with this prompt
Microsoft
koro88@hotmail.com
Are you trying to sign in to MailMate?
Only continue if you downloaded the app from a store or website that you trust.
Continue
Cancel

I click on continue and the loop continues back to mailmate asking me to re-authenticate

I'm using the settings in the previous ticket:
smtp-mail.outlook.com
imap-mail.outlook.com

(turned of oauth)

thanks

Comments and changes to this ticket

  • nn

    nn April 18th, 2022 @ 06:36 PM

    Fixed this by doing this:

    In some cases, it might help to delete any tokens stored for the account(s) in Keychain Access (com.freron.MailMate.Outlook.oauth*).

    in

    ticket #2984

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