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import accounts blank

#2856

I have seven active IMAP accounts set up (with an additional two disabled IMAP accounts) in Apple Mail.app and when I open the File > "Import Accounts…" window in MailMate no accounts are listed as available to import.

I'm currently running macOS 11.4 (20F71) on a 2015 15" MacBook Pro.

Reported by Mark Thalman · July 6th, 2021 @ 02:29 PM

State: fixreleased
Milestone: none
Assigned to: benny benny

Activity

  1. jconery (at icloud)
    jconery (at icloud)

    I'm having the same problem. Currently using macOS 11.6 on a MacBook Pro, an iMac, and a late 2013 Mac Pro, and I get the same behavior on all three systems. I've tried installing the latest public release of MailMate, and also the special build for Big Sur.

    October 11th, 2021 @ 10:18 PM

  2. benny
    benny

    With every macOS update, Apple makes some change to how Apple Mail saves its accounts. There's no official API to access this information and it was probably a bit naive of me to try to work around it :)

    I'm eventually going to remove the importer completely (it still works on older macOS releases). I'm working on a “wizard” that should, hopefully, be able to get most things right based on just email addresses, but this isn't fully implemented yet. Until then “File > Add IMAP Account” is the only option, but often it's also sufficient to enter the email address in this window if it's, e.g., a @gmail.com address.

    I'll update this ticket in case of progress on the “wizard”.

    October 16th, 2021 @ 01:30 PM

  3. benny
    benny
    • State changed from new to fixcommitted

    A “wizard” is now provided in test releases as a replacement for “Import Accounts...”.

    August 18th, 2022 @ 06:37 PM

  4. benny
    benny
    • State changed from fixcommitted to fixreleased

    December 25th, 2024 @ 04:11 PM

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