#2763 new
Robert Goldman

Software update not updating

Reported by Robert Goldman | February 18th, 2021 @ 03:03 PM

When I check for updates I see this:

MailMate 5673 is the latest version available—you have version 5673.

But traffic on the mailing list suggests we are into 57xx.

I signed up to be a patron, so I don't think my license should have expired.

Comments and changes to this ticket

  • Jeff Y.

    Jeff Y. February 19th, 2021 @ 05:27 AM

    I think people are talking about the test build. If you want the test build, hold option when checking for updates.

  • Robert Goldman

    Robert Goldman February 19th, 2021 @ 04:54 PM

    Thanks, Jeff. I will try that.

    Note that this was a spinoff from another problem that a number of us are having: rules triggering seems to be broken. I will try the beta update, but a previous poster claimed that the problem was fixed by reverting from beta to release, and I was already on release.

    So there's still something wrong there.

    But this seems like a non-issue, so I will close it now.

  • Robert Goldman

    Robert Goldman February 19th, 2021 @ 04:55 PM

    Actually, sorry -- I don't think I can close this ticket. But it is ready to be closed as "INVALID."

  • Jake Bernstein

    Jake Bernstein February 23rd, 2021 @ 12:58 AM

    @Robert, I am having the same issue with rules triggering being totally broken. It DOES work if I downgrade to 5673. Have you done that and still don't get proper rules triggering?

  • Robert Goldman

    Robert Goldman February 25th, 2021 @ 03:09 AM

    @Jake Bernstein -- Actually, I never was working on anything BUT 5673. Still the rules don't work.

    I keep hoping that there's a way to log what is going on in the rules engine so that we could troubleshoot. But I couldn't find anything in the hidden prefs...

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