#2640 new
Craig Drown

Dragging attachment icon in 5713 crashes

Reported by Craig Drown | 2020-09-03 00:44:41 UTC

as above
Cheers,
Craig

Comments and changes to this ticket

  • benny

    benny 2020-09-03 06:53:53 UTC

    I couldn't reproduce this. Does this happen for all types of attachments?

    Was it in the message view or the composer?

  • Craig Drown

    Craig Drown 2020-09-08 02:35:31 UTC

    Hi,
    example:
    https://www.dropbox.com/s/m50n67yvuozpe9l/mm%20attach.mov?dl=0
    is reproducible in 5715 - maybe dragging on name rather than icon causes it?
    Cheers,
    Craig

  • Steve Dorner

    Steve Dorner 2020-09-17 14:21:23 UTC

    I have this exact same problem. 100% reproducible. Still present in 5718. I can click the "Download" or "Quick Look" buttons fine, but drag and drop causes a SPOD. I drag & drop a LOT of attachments, so I'm killing and restarting mailmate many times a day now when I forget. Happens in the viewer. I know it happens for PDF files; I think I've also seen it on a docx. It is not dragging from the name; I drag from the icon.

    I do have the developer tools installed, but I'm 10 years out from using them for anything beyond python and make.

  • benny

    benny 2020-09-21 13:36:01 UTC

    Craig: What is your macOS version?

    I still cannot reproduce this issue (I've tried attached PDFs). Could one of you send me a hang report using “Help ▸ Send Feedback”? If possible, also send me an example email using drag'n'drop to attach it to the email. Thanks!

  • Craig Drown

    Craig Drown 2020-09-24 03:06:36 UTC

    10.14.6
    As Steve said still happening with 5718. Thanks.
    (And unless it's a different Steve Dorner, your users have a fine email pedigree ;-) )

  • benny

    benny 2020-09-30 13:32:57 UTC

    Since you are both on 10.14.6 then that might be related. @Craig: Could you send me a crash/hang report using “Help > Send Feedback”?

  • Steve Dorner

    Steve Dorner 2020-09-30 22:08:40 UTC

    @benny - I grabbed you a sample with Activity Monitor and sent you the message in question. It will happen with any attachment and any message, so far as my forgetful fingers can tell.

    @craig - I once said something like that to Douglas Adams. He said, "I'm sorry, but I'm not the plumber from Surrey; I'm an author."

  • benny

    benny 2020-10-02 09:31:17 UTC

    • State changed from “new” to “fixcommitted”

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