#2363 ✓fixreleased
Kevin Hough

Can't Add Account; Top-Level Domain Problem?

Reported by Kevin Hough | July 12th, 2019 @ 04:19 PM

Just started using MailMate and I love it so far. Good work!

Here's my issue:


Goal

Add a new IMAP account.

Expected behavior

  • When I input a description in the Description field and an email address in the Email Address(es) field,
  • the Add button should become enabled, as signified by changing from gray to blue.

Actual behavior

  • When I input a description in the Description field and an email address in the Email Address(es) field,
  • The Add button remains gray and disabled.

Notes

  • I've successfully added four IMAP accounts so far, and I'm able to add other IMAP accounts. So the issue is unique (in my experience so far) to this email address.
  • The email address in question ends in a .digital top-level domain. If I change it to a fictional .com domain, the Add button becomes enabled. Because of this detail, I speculate that the .digital domain isn't recognized by MailMate. But I'm not sure about that.

Thanks,
Kevin

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Mac OS X email client.

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