#2236 new
Eelco Chaudron

Issue with smart mailbox to mimic watch function using thread-id is in...

Reported by Eelco Chaudron | January 22nd, 2019 @ 11:39 AM

I build my own watch thread functionality with some rules, but for some reason it stopped working.
Let me explain what I've done...

1) I create a smart mailbox in support smart mailboxes (see pictures, the one in the bottom), where mailbox==All messages, Condition tag = Watched. This results in 9 messages being shown.

2) I created another smart mailbox where mailbox==All message and !Send messages. Condition; thread-id is in "smart mailbox above 1) thread-id

This seems to work for the previously tagged messages, but not for any new ones. Any idea why?

Comments and changes to this ticket

  • benny

    benny January 31st, 2019 @ 10:18 AM

    Quick guess: Try “Tags/Keywords include Watched”. Currently you are matching messages only with the Watched tag and no other tags (I know, MailMate shouldn't make it easy to make this mistake).

  • benny

    benny January 31st, 2019 @ 12:20 PM

    (In any case, use the “Tags/Keywords” variant.)

    Send me the following file:

    /Users/<username>/Library/Application Support/MailMate/Mailboxes.plist
    

    And I'll try to reproduce the issue.

  • benny

    benny January 31st, 2019 @ 12:52 PM

    Yes, that is a hint. You should check the location of these emails using the “Source Mailbox” column in the message list. Then make sure that these mailboxes are included when switching to “All Messages” (deleted and junk are not included). Also check that you don't have any conditions on the All Messages mailbox which might leave them out.

    Let's focus on this search issue since it's likely what is triggering the other issue.

  • benny

    benny January 31st, 2019 @ 12:53 PM

    Also check your Default Mailbox setting in the toolbar search menu.

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