#2180 new
Mike

MM crashes when fetching mails

Reported by Mike | November 19th, 2018 @ 01:15 PM

Moin moin.

At work I have 2 mail accounts in Mailmate.

  • Work (Exchange via IMAP -> DavMail)
  • Private (Fastmail)

When I take Private online, Mailmate crashes after some seconds. I've appended the text from the "I'm crashed" message. If you need further information (logs etc.), please let me know.

At present I use one computer for work and private with its own accounts. In private account, both mail accounts are working fine.

-----8<-----8<-----

Exception Name: NSUncaughtSystemExceptionException
Description: Uncaught system exception: signal 4
User Info: {
NSStackTraceKey = "0x7fff41af9cbb 0x7fff6cb9cb3d 0x103851cc1 0x7fff6c9708cf 0x10111b032 0x100b286e1 0x1008d75ff 0x1008d7c50 0x1008d8271 0x1008e8b8b 0x1008e9e69 0x1008e9d4e 0x100b0fed3 0x100b0018a 0x100aab0b5 0x100a53b81 0x101048900 0x101048d43 0x7fff3f7f3155 0x7fff3f7f30fb 0x7fff3f7d6b95 0x7fff3f7d613e 0x7fff3f7d5a28 0x7fff3ea6eb35 0x7fff3ea6e86b 0x7fff3ea6e5e8 0x7fff3cd2aeb7 0x7fff3cd29c56 0x7fff3cd23cb9 0x7fff3cd133f7 0x1005f4f1a 0x7fff6c9b308d 0x1"; }

0 CoreFoundation 0x00007fff3f88de65 exceptionPreprocess + 256
1 libobjc.A.dylib 0x00007fff6b8e4720 objc_exception_throw + 48
2 CoreFoundation 0x00007fff3f8a78e5 -[NSException raise] + 9
3 ExceptionHandling 0x00007fff41af9cbb NSExceptionHandlerUncaughtSignalHandler + 35
4 libsystem_platform.dylib 0x00007fff6cb9cb3d sigtramp + 29
5 ??? 0x0000000103851cc1 0x0 + 4354022593
6 libdispatch.dylib 0x00007fff6c9708cf _dispatch
sync_f_slow + 171
7 OakUtilities.dylib 0x000000010111b032 ZN4path16safe_setcontentERKNSt3
112basic_stringIcNS0_11char_traitsIcEENS0_9allocatorIcEEEEPKcSA_ + 429
8 OakDatabase.dylib 0x0000000100b286e1 ZN12controller_t15export_messagesERKN5boost9container8flat_setIiNSt3_14lessIiEENS1_13new_allocatorIiEEEERKNS3_12basic_stringIcNS3_11char_traitsIcEENS3_9allocatorIcEEEE + 391
9 Controller.dylib 0x00000001008d75ff -[MmMailbox handleEvent:msgIDs:withRule:] + 1384
10 Controller.dylib 0x00000001008d7c50 -[MmMailbox handleEvent:msgIDs:] + 320
11 Controller.dylib 0x00000001008d8271 -[MmMailbox didChangeQuery:] + 912
12 Controller.dylib 0x00000001008e8b8b -[MmQuery didAddBodyPartIDs:andRemoveBodyPartIDs:] + 251
13 Controller.dylib 0x00000001008e9e69 ZNK16query_callback_tclENSt3_110shared_ptrIN5boost9container8flat_setIiNS0_4lessIiEENS3_13new_allocatorIiEEEEEESA_ + 85
14 Controller.dylib 0x00000001008e9d4e ZN5query16query_callback_tI16query_callback_tE10did_changeENSt3_110shared_ptrIN5boost9container8flat_setIiNS3_4lessIiEENS6_13new_allocatorIiEEEEEESD_ + 78
15 OakDatabase.dylib 0x0000000100b0fed3 ZN5query18query_coalescing_t6commitEv + 979
16 OakDatabase.dylib 0x0000000100b0018a ZN5query17destroy_coalescerEP16oracle_manager_t + 139
17 OakDatabase.dylib 0x0000000100aab0b5 _ZN8database10coalesce
tD2Ev + 39
18 OakDatabase.dylib 0x0000000100a53b81 ZN14imap_account_t11handledataENSt3
_110shared_ptrI19connection_result_tEE + 31373
19 OakProtocols.dylib 0x0000000101048900 ZN20connection_command_t12handle_replyERKNS_8result_tE + 490
20 OakProtocols.dylib 0x0000000101048d43 ZN3oak8server_tI20connectioncommand_tNSt3
_110shared_ptrI12connection_tEENS1_8result_tEE10master_runEv + 151
21 CoreFoundation 0x00007fff3f7f3155 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION + 17
22 CoreFoundation 0x00007fff3f7f30fb __CFRunLoopDoSource0 + 108
23 CoreFoundation 0x00007fff3f7d6b95 __CFRunLoopDoSources0 + 195
24 CoreFoundation 0x00007fff3f7d613e __CFRunLoopRun + 1219
25 CoreFoundation 0x00007fff3f7d5a28 CFRunLoopRunSpecific + 463
26 HIToolbox 0x00007fff3ea6eb35 RunCurrentEventLoopInMode + 293
27 HIToolbox 0x00007fff3ea6e86b ReceiveNextEventCommon + 618
28 HIToolbox 0x00007fff3ea6e5e8 _BlockUntilNextEventMatchingListInModeWithFilter + 64
29 AppKit 0x00007fff3cd2aeb7 _DPSNextEvent + 997
30 AppKit 0x00007fff3cd29c56 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1362
31 AppKit 0x00007fff3cd23cb9 -[NSApplication run] + 699
32 AppKit 0x00007fff3cd133f7 NSApplicationMain + 780
33 MailMate 0x00000001005f4f1a main + 617
34 libdyld.dylib 0x00007fff6c9b308d start + 1

Comments and changes to this ticket

  • benny

    benny November 19th, 2018 @ 02:17 PM

    The crash happens when a rule on a mailbox triggers an export action. There is a problem with saving the file to that location. I'm not sure why it crashes though since MailMate should have shown you an error message.

    Try the test release available within a few minutes (r5566): Hold down option when clicking “Check Now” in the Software Update preferences pane.

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