#2104 new
Marc Wilhelm

Failed to find valid identity in keychain

Reported by Marc Wilhelm | September 19th, 2018 @ 11:07 AM

Hi,

since some versions I've problems to create signed or encrypted emails:

"Failed to find valid identity for <XXX>. The specified item could not be found in the keychain. (error code -25300)"

<XXX> contains a valid email, which is also available in keychain.

Is it possible that MailMate misses some rights to communicate with keychain?

Best regards
Marc

Comments and changes to this ticket

  • benny

    benny September 19th, 2018 @ 02:07 PM

    It is more likely that MailMate failed to find a valid certificate. Are you sure the certificate is valid and not expired? Are you sure it isn't missing the private key?

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Mac OS X email client.

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