#2068 ✓cantreproduce
Nick Vahalik

MailMate crashes when right-clicking on an email address... for ONE contact.

Reported by Nick Vahalik | July 31st, 2018 @ 04:05 PM

Added a particular user to my address book. If I right/control-click on the email address in a mail window, MailMate crashes and provides me with the crash reporter. Happens every time without fail.

If I click on the email address, it filters as you would expect.

If I delete the contact from Address Book and then right-click on it in MailMate... it does not crash. If I click "Add to Contacts..." and then right click on it again... it crashes!

However... only for THIS contact!

I've added other contacts to my address books and I'm not seeing this happen anywhere else.

Comments and changes to this ticket

  • benny

    benny August 9th, 2018 @ 12:24 PM

    Would it be possible to send me the examples via “Help ▸ Send Feedback”?

    If not, then please try again with the next update of MailMate. I've fixed a minor issue which might also help track down the bug.

  • benny

    benny September 11th, 2018 @ 01:05 PM

    It would be nice with an example via “Help > Send Feedback”. I would, at least, need the email header as seen when showing the raw message (see the View menu). Then I can try to reproduce it.

  • benny

    benny September 11th, 2018 @ 02:03 PM

    With “Show Raw Message” I was thinking of the email in which the address appeared and you used “Add to Contacts...”? Using that I should be able to create the same entry in my Contacts for testing.

  • benny

    benny September 12th, 2018 @ 08:53 AM

    I'm afraid this didn't help me. There was nothing “suspicious” about this header which might have triggered a bug and I also couldn't reproduce it.

    Try enabling this in the Terminal window:

    defaults write com.freron.MailMate MmDebugMenuItemsForAddress -bool YES

    Then download this update: https://updates.mailmate-app.com/archives/MailMate_r5524.tbz

    Launch from a Terminal window, reproduce the crash, and then send me the output.

    Thanks in advance!

    The name-less completion in the Composer is probably a hint, but that also didn't happen for me. The contact did have a name and I assume it also does for you in the Contacts app.

  • benny

    benny September 12th, 2018 @ 07:56 PM

    • State changed from “new” to “cantreproduce”

    I'm still not getting the crash, but I suspect that might be because we are on different macOS versions. I do see the issue with adding :: items to the address book resulting in semi-empty entries. I'll see if that is caused by MailMate or the Contacts framework.

  • benny

    benny September 13th, 2018 @ 08:53 AM

    Great. I've fixed the issue of the missing name parts.

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Mac OS X email client.

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