Freron MailMate

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• You flagged this item as spam.
  

  Lars Trebing January 27th, 2024 @ 04:39 PM

  This would be an absolute game changer for me, not just for email from friends who don’t know how to reply to messages but (much more importantly) for most of the automated emails (particularly order status updates) that are always clogging my inboxes.

  Take an online purchase for example: I put a bunch of items in my shopping cart and go through the checkout, using PayPal as the payment method.

  • Within a few seconds, I receive two emails: the order confirmation from the seller and the payment confirmation from PayPal.

  • Two days later (because I placed my order on a Saturday), I receive another email from the seller letting me know that they are now processing my order.

  • Then a few hours later, the seller lets me know that they have completed my order and passed it to the parcel service.

  • Then the parcel service notifies me that I’m going to receive a parcel soon but they don’t have an ETA yet.

  • The seller sends me another email with the invoice in a PDF file.

  • Then the parcel service lets me know that the parcel is probably going to arrive tomorrow.

  • The next day, the parcel service reminds me, maybe even giving a more specific time frame, and suggests that I update my delivery preference in case I’m not home and would like them to bring it to my neighbors.

  • The seller lets me know that my order is going to arrive soon and that they hope I’ll like it.

  • Just as the delivery driver returns to their vehicle, the parcel service lets me know that they have delivered my order (duh).

  • A day later, the seller emails me again to ask me about my experience with the order and the product.

  • Obviously I don’t care about their stupid questionnaire, so they send me a reminder after a week.

  Being someone who does not like delete emails, this leaves me with 12 disconnected emails: 7 from the seller, which I can get a nice overview of by manually copying the order number into my email search box; 4 from the parcel number, which I can get an overview of by doing the same with the parcel tracking number (although this will also show me a few of the seller’s emails again), and one from PayPal. Because obviously absolutely no one developing e-commerce software has ever heard of the In-Reply-To and References email headers.

  Unless my email user agent gives me the option to manually combine messages into a thread, in which case this would be one single thread that I can keep in my inbox until I receive the order, then archive it in one single step.