Freron MailMate

Comments and changes to this ticket

• 

  benny March 1st, 2018 @ 02:40 PM

  That's hard to say. I assume this means that you do receive new emails in the account?

  In any case, first check that all mailboxes in the account are online: Check that no mailboxes are greyed out in the SOURCES section in the mailbox list. This is to make sure that your local changes are synchronized with the server.

• You flagged this item as spam.
  

  jos (at dagaz-coaching) March 1st, 2018 @ 03:29 PM

  I do receive e-mails and all mail;boxes are online. The are never offline unless there is something seriously wrong with the WIFI. And that hardly ever happens. I really isa a new e-mail unread in MM. I then open it and read it.

  Subsequently when I open Airmail on my phone, then it shows the e-mails I just read on my iMac as unread. Increasing the time between reading on the iMac and opening Airmail does not solve the issue. So it is not a delay problem. It happens with both Gmail accounts as well as e-mail accounts I have on our own server.

  Jos

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  benny March 1st, 2018 @ 03:32 PM

  Ok, let's make sure MailMate behaves as expected:

  1. Open the Activity Viewer in MailMate (⌥⌘0).
     
  2. Change an email from unread to read state.
     
  3. Wait a few seconds.
     
  4. Use “Help ▸ Send Server Logs”.

  Then I'll review the logs to see if it synchronizes with the server.

  Thanks in advance.

• 

  benny March 1st, 2018 @ 08:13 PM

  • State changed from “new” to “cantreproduce”

  It seems to work as expected:

  15:34:18 C: H48 UID STORE 72297 +FLAGS.SILENT (\Seen)  
  15:34:19 S: * 3 FETCH (UID 72297 MODSEQ (10956975) FLAGS ($NotJunk \Seen))  
  15:34:19 S: H48 OK Success
  

  The \Seen flag is what all IMAP servers use to keep track of the read state.

  In other words, I think the problem is elsewhere. MailMate behaves as expected.