Gmail unavailable
Reported by Don Brown | October 24th, 2017 @ 11:56 PM
I am having a problem very similar to ticket #1569. I
have two gmail accounts and both are unavailable. I tried what you
suggested in that ticket:
hold alt/option while clicking check now and cycling through taking
the accounts off line.
Any other suggestions?
Thanks.
Comments and changes to this ticket
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benny October 25th, 2017 @ 01:13 PM
Are you using OAuth2 in the IMAP account settings? If not, then enable it.
Otherwise, generate some logs for me like this:
- Open the Activity Viewer (⌥⌘0).
- Relaunch MailMate.
- Wait for the accounts to go unavailable.
- Use “Help ▸ Send Server Logs”.
Then I'll look into it.
Make sure you don't have any network issues or have something installed which might block the IMAP/SMTP connections.
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Don Brown October 25th, 2017 @ 04:44 PM
Turns out relaunching brought them back up.
I should have tried that before writing.
BTW - Great product. Thanks.
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benny October 25th, 2017 @ 06:29 PM
- State changed from “new” to “cantreproduce”
Let me know if it happens again/regularly. If there is some kind of pattern to this behavior then perhaps we can get some logs of how it starts.
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Mac OS X email client.
benny