#1671 new
Adam Nohejl

Crashes every time I create a new message

Reported by Adam Nohejl | February 5th, 2017 @ 03:24 PM

Dear Benny,

I have freshly installed MailMate on the latest OS X Sierra and every single time a create new message (File > New Message as opposed to replying) MailMate instantly crashes.

I tried rebuilding the database (rm ~/Library/Application\ Support/MailMate/*.tmp; printf "OldDatabase" > ~/Library/Application\ Support/MailMate/.rebuild.tmp), but it still crashes even after the rebuild)

I am sending you a crashlog (all of them crashes look the same).

Best regards,


Comments and changes to this ticket

  • Adam Nohejl
  • Adam Nohejl

    Adam Nohejl February 5th, 2017 @ 05:40 PM

    Ha! Found the culprit: the email address for my account was set to a string containing a percent sign (and no at sign), which is my user name, but not my email address. Mailmate imported this from Mail.app settings (where several email addresses are set). After adding a few actual email addresses to that account in MailMate, it works OK.

    So it's solved for me. But I think the bug is still worth fixing.


  • benny

    benny February 5th, 2017 @ 08:01 PM

    • State changed from “new” to “reproduced”

    I'm glad you found a solution yourself.

    I've actually already got this bug on my list since someone else had forgotten to add an email address -- which results in the same crash. (The problem is that MailMate doesn't like when it cannot find anything to use for a new email when at least 1 account exists.) I'll track a fix in this ticket.

    Sorry about the inconvenience.

  • benny

    benny February 7th, 2017 @ 02:51 PM

    • State changed from “reproduced” to “fixcommitted”
  • benny

    benny February 9th, 2017 @ 01:20 PM

    • State changed from “fixcommitted” to “fixreleased”

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Mac OS X email client.

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