MailMate dont word
Reported by gasych.serg | December 17th, 2015 @ 09:50 AM
After security update my computer,mail mate stopped responding , and offers to send the report.plz help!
Comments and changes to this ticket
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benny December 17th, 2015 @ 12:12 PM
What kind of security update?
Do you know how to use a Terminal window?
I suspect the problem is a hidden file located in this folder:
~/Library/Application Support/MailMate/
I'm interested in any files prefixed with a
"."
(these files are not shown in the Finder). -
gasych.serg December 17th, 2015 @ 01:48 PM
Yes,i know how to use terminal window!
I am in application support/mailmate/
and i have 7 files prefixed with a "."
this is
Signatures.plist
Sources.plist
Submission.plist
com.freron.MailMate.pid
database.log
Mailboxes.plist
Identities.plist -
benny December 17th, 2015 @ 01:54 PM
Prefixed means that it's the first character of the filename. I don't see that in your list. Could you check again?
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gasych.serg December 17th, 2015 @ 08:53 PM
Ok, i have prefixed with a "." com.mailmate-app.api.default and com.freron.MailMate.pid
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benny December 17th, 2015 @ 09:41 PM
And you still get the same type of crash? Are you sure there is not a file named something like
.files_...
? -
benny December 18th, 2015 @ 09:58 AM
Yes, if this matches a previous report then this file is empty. If it's empty then delete it and relaunch MailMate. If it's not empty then I would like to see it.
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gasych.serg December 18th, 2015 @ 10:07 AM
I do it,and my mailmate is work now,thank and great jod 10+!!!
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benny December 18th, 2015 @ 10:08 AM
- State changed from new to cantreproduce
Great. Let me know if the problem resurfaces and you have an idea what might trigger it.
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gasych.serg December 18th, 2015 @ 10:17 AM
I think that the problem was related to the upgrade Security mac, upgrade was associated with the programs that have been downloaded not through the app store
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gasych.serg December 18th, 2015 @ 11:25 AM
I am sorry,but i found new bug,does not display the date of receipt mail(not received).Only the date is displayed in the last 2 days.
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Mac OS X email client.