#919 ✓fixreleased
Jay Ashmen

Yosemite List View Snap to Top

Reported by Jay Ashmen | October 6th, 2014 @ 06:01 PM

List view in Yosemite does not "snap to top" when a new messages comes in. Whatever the most recent message was will remain at the top message in the inbox list view. New messages will be delivered "above" the current message, requiring the user to scroll up to see the new messages.

Using standard correspondence view, sorting by date received (newest at top) with organize by thread turned on. I'm using version 1.8 (4551). No changes to MailMate other than updating to 14A379a. It stopped "snapping to top" after update.

Comments and changes to this ticket

  • benny

    benny October 7th, 2014 @ 12:14 PM

    • State changed from “new” to “cantreproduce”

    I've had this reported once before, but I was unable to reproduce the issue. Can you do some more experiments and see if it just never works of if it depends on some setting? In the previous report, it was also a problem when switching mailboxes (a selected message could be scrolled out of view).

    Also, does your last comment imply that it was not a problem with the previous beta of MailMate? If yes, could you verify this by retrying r4469 or maybe the beta before that r4214.

  • Mike

    Mike October 7th, 2014 @ 04:57 PM

    I have also this issue. Latest 64-bit build (5004) on OSX build 14A379b.

  • benny

    benny October 7th, 2014 @ 07:55 PM

    I believe I can reproduce this issue now (or at least part of it). I'll take a closer look at it tomorrow and let you know.

    @Mike: Thanks for trying the 64 bit build. Note that you need to explicitly enable watching this ticket if you want to be notified about updates.

  • Jay Ashmen

    Jay Ashmen October 8th, 2014 @ 02:04 PM

    i've added a video that shows what i'm talking about. in this example, the email at the top from Sed Commodo is the newest message in the inbox. if i delete or file a message below it, the list snaps up to Proident, Officia being the top message.

    Also at any point, any new messages that come into the inbox whatever the top message is, will remain the top message until you manually scroll up to reveal the new messages. I can send you another video if you want to see that as well.

    lastly to answer your last few questions... i've fussed with settings to no avail. and as for Yosemite, I was already on the latest beta build of MM in 10.9 where it was working fine, then upgraded to 10.10 and the issue started. So there was no change to MM from it working to it not working - only the OS.

  • benny

    benny October 9th, 2014 @ 07:50 AM

    • State changed from “cantreproduce” to “fixcommitted”

    @Jay: Strangely I did not get an email notification when you updated the ticket... A bit worrying.

    The good news is that I have fixed the issue. Apple changed something triggering MailMate to fail to be able to detect that the list was scrolled to the top. I'm not quite sure if it should be interpreted as an Apple bug, but in any case it should work in the next update.

  • benny

    benny October 15th, 2014 @ 03:32 PM

    • State changed from “fixcommitted” to “fixreleased”
  • Steve Mayer

    Steve Mayer October 20th, 2014 @ 02:23 PM


    Now that this is in a status of 'fixreleased', when will a new 64-bit version be available with the fix? Thanks!

  • benny
  • Steve Mayer

    Steve Mayer October 23rd, 2014 @ 01:47 PM


    This still points to the 5004 release which I was already running and still has the snapback issue.


  • Steve Mayer

    Steve Mayer October 23rd, 2014 @ 01:50 PM

    Just found the r5005 version in the archive. r5005 appears to solve the snapback issue. Awesome!

    Thanks again.

  • benny

    benny October 23rd, 2014 @ 06:35 PM

    @Steve: Great. I've also fixed the link now. Sorry about the inconvenience.

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