#752 new
millbr02 (at luther)

Search is extremely slow

Reported by millbr02 (at luther) | May 5th, 2014 @ 07:57 PM

Searching All on my iMac 2.8GHz Core i7 is incredibly slow, so slow that I have Force Quit MailMate every time I try a search, sometimes after waiting 5 minutes or longer.

I've tried rebuilding my database, and that does not seem to help.

My Messages Folder is 5+GB and I have over 172,000 messages, have I reached the limit of scalability for MailMate or is there something else that could be wrong?

Comments and changes to this ticket

  • benny

    benny June 7th, 2014 @ 07:22 PM

    Sorry about the late reply to this ticket. 172K messages does push MailMate to the limit, but 5 minute waits sounds like there may be something else wrong (some users claim to have close to 500K messages in MailMate).

    If you haven't given up then try the following:

    • Update to the latest test version by holding down ⌥ when clicking “Check Now” in the Software Update preferences pane.
    • Perform one of the slow searches.
    • While hanging, paste the following line in a Terminal window:

      sample MailMate 2 -file ~/Desktop/sample_mailmate.txt
      

    Then upload the result file.

    Again, sorry about the late answer.

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