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Spinning pizza when selecting and deleting e-mails

#694

When selecting e-mails to delete, and then later after clicking the Delete button, I notice a perceptible delay, and I usually encounter the "spinning pizza" cursor. Is this just a side effect of IMAP, or should I be looking to see if my computer is overloaded with some other task?

If the app is just waiting for confirmation from a remote server, maybe as an interface solution you could just batch such requests and hide them from the user, and if an hour later you're unable to complete any of them, display a dialog at that time informing the user.

I would like to do some major Spring cleaning in my mailboxes, but these delays sap my patience very quickly.

Reported by Meindert · April 2nd, 2014 @ 03:21 AM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    If you have any antivirus software installed then that could be a problem as described in ticket #417 MailMate hangs for 15 minutes, locks Mac GUI.

    In any case, it's not a side-effect of IMAP which is handled asynchronously. It's more likely to be related to the actions taken by MailMate. This shouldn't be much though if by “deleting” you mean moving to “Deleted Messages”. If you mean deleting from “Deleted Messages” then more work could be involved since MailMate updates internal database indexes.

    Are you low on memory?

    April 2nd, 2014 @ 06:11 PM

  2. Meindert
    Meindert

    I run VirusBarrier X6, and when I disabled it now the problem disappears. Solved. Thanks! (I still plan to run the virus program, but I'll know to turn it off when I have a lot of deleting to do.)

    April 3rd, 2014 @ 02:35 AM

  3. benny
    benny
    • State changed from new to resolved

    It is probably very likely that you can tell VirusBarrier to skip specific folders. In this case it should be this folder:

    ~/Library/Application Support/MailMate/Database.noindex

    MailMate does not save anything in this folder which could be a virus (in other words, no attachments).

    April 3rd, 2014 @ 06:43 AM

  4. Meindert
    Meindert

    Ah, yes, I can set a folder in Virus Barrier's Trusted Files listing.

    I needed to first check the checkbox for:

    Finder > View > Show View Options > Show Library Folder

    ... for the Library folder to show up in Virus Barrier's dialog.

    April 3rd, 2014 @ 07:18 AM

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