Freron MailMate

Comments and changes to this ticket

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  benny March 13th, 2014 @ 10:39 AM

  A similar (or the same) issue was reported on the mailing list a while back. I didn't find a solution to this problem, but it was not seen by all users. One of the users with this problem tried creating a secondary account on the same machine and the problem did not appear in this account. Maybe you could try that too?

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  Steve Mayer April 7th, 2014 @ 11:25 PM

  Benny,

  So, finally got around to investigating this some more. So, what I've discovered is that the MailMate binary under /Applications/MailMate.app/Contents/MacOS is a Mach-O executable i386 (i.e. a 32-bit binary).

  The PDF and Image qlgenerator packages installed under /System/Library/QuickLook, are Mach-O 64-bit bundle x86_64 binaries.

  Given that the error message I'm seeing is "The bundle XXX couldn't be loaded because it doesn't contain a version for the current architecture", is it possible that either MailMate needs to be a 64-bit app, or the qlgenerator bundles need to be 32 bit?

  Thanks,

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  benny April 8th, 2014 @ 08:01 AM

  Yes, that is also a theory I've considered, but it doesn't quite explain why it works for some users.

  If you send me an email then I can send you a (very preliminary) 64 bit version of MailMate in order to test this theory.

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  Steve Mayer April 10th, 2014 @ 08:08 PM

  So, the 64-bit build solved the issue. The quicklook behavior is now working as expected.

  Any timeline on when the 64-bit build will be available as a standard test build? I notice it's based off of build 4122, so to get any of the new features you've implemented, I'll have to change back to the 32-bit version.

  Thanks!

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  benny April 11th, 2014 @ 12:48 PM

  • State changed from “new” to “resolved”

  No, at some point I'll switch to the 64 bit builds, but right now memory usage is too high. You might have noticed that as well (I saw a ~50% increase myself). MailMate is already using too much memory in my opinion and I need to find ways to improve this first. When switching to 64 bit I'll also have to require 10.7 (this is currently the official requirement, but MailMate actually works on 10.6 as well).

  I'll mark this ticket as resolved although there won't be a “fix” before switching to 64 bit.

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  Steve Mayer April 11th, 2014 @ 01:21 PM

  Yes, I can confirm the ~50% increase in RAM consumed as well with the 64 bit version.

  Hopefully this is something that is in the upper half of the 'todo list' :).

  At this point, I'd love to find out from those users that the quicklook actions still work properly, what OS they're running and what architecture their plugins show.

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  Steve Mayer April 11th, 2014 @ 01:22 PM

  And just my thoughts, but I believe 'fixcommited' is a more appropriate status to maintain tracking on this. The issue isn't resolved until something has been delivered.

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  benny April 11th, 2014 @ 09:55 PM

  • State changed from “resolved” to “accepted”

  Well, I didn't fix anything. I can put it in the accepted state until a 64 bit version is available.

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  Steve Mayer April 12th, 2014 @ 03:21 PM

  Great! Thanks Benny!