#624 accepted
Charles Clements

Disable quoting altogether

Reported by Charles Clements | February 6th, 2014 @ 03:26 PM

My clients find the increase in quote level to be annoying. Is there a way to turn this off entirely?

Comments and changes to this ticket

  • benny

    benny February 8th, 2014 @ 12:45 PM

    No, there is no such feature. I've noticed that Apple Mail has this feature, but I really don't understand why.

    I know you are requesting this on behalf of your clients, but can you explain why they find it annoying (to be honest, I would be more than “annoyed” if I received unqouted replies myself). Quoting is important to clearly see who wrote what. It's been like this for 40 years of email and numerous features of various email clients rely on it.

    Technically, it would be easy to offer this as a general feature, but I really do not want to encourage its use. If implemented I would prefer that it was on a per-recipient level, that is, MailMate would learn which recipients prefer this quoting style.

    (Note that you can use ⌘A and then ⌥⌘' to decrease the quote level of a reply.)

  • benny

    benny February 17th, 2014 @ 07:57 AM

    • State changed from “new” to “accepted”

    It sounds like your clients are trying to make a right of two wrongs :-)

    I don't really mind if anyone prefers to do it like this, but I do mind if it is then used for all recipients -- including those preferring the “standard” way. In other words, I would prefer to make this an “opt-in” feature per recipient. One way to do that would be if MailMate allowed non-quoting for any senders found in a particular mailbox. The user could then use tagging (or a real IMAP mailbox) to tell MailMate which recipients prefer this quoting-style. Unfortunately, this would make it easy to just point to “All Messages” (or Inbox) to simply never use quoting.

    I'll need to give this some more thought, but I'll mark the ticket as accepted to indicate that I'm willing to find some kind of solution.

    (Semi-useful idea: Optionally, MailMate could leave out quoting when replying to a reply which contains no quoting -- that would work for anything but the first reply in a conversation...)

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Mac OS X email client.

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