#613 accepted

Removing auto-saved recipients

Reported by mariow | January 31st, 2014 @ 08:56 AM

When entering the recipient for an email, MailMate seems to combine the address book and an internal list of previously used addresses. Is there any way to edit or erase the latter list?
I have an address that I very frequently send mails to, but MailMate will always display three other, way less frequently used addresses first when typing it in.

Comments and changes to this ticket

  • benny

    benny January 31st, 2014 @ 09:22 AM

    • State changed from “new” to “accepted”

    You need to remove the related messages in Sent Messages to prevent MailMate from using them for completions. The address shown first should be the one most recently used (unless it's found in the address book which have a fixed age of 30 days in this sorting if I remember correctly). If this is not the case then it might be some kind of bug.

    This was also recently discussed on the mailing list in which I provide a few more details. I'll leave this ticket open for tracking progress on some kind of feature for blacklisting addresses.

  • mariow

    mariow January 31st, 2014 @ 10:07 AM

    Neither of the addresses is in the address book and the first three are not the most recently used ones. I have attached a screenshot of the current auto-completion list.

    The first three are addresses from this ticket system and not all three of them are recently used. The 4th one is from our companies bugtracker and I send mails to it on a daily basis - nontheless it is always sorted behind the addresses from lighthouseapp.

  • benny

    benny February 3rd, 2014 @ 10:58 AM

    I tried ticket in the composer and it seems I do get a sorted list with newest at top (although these addresses are of course useless in the context of completion). Maybe you could locate the top-most item in your list and the ticket@... item in your “Sent Messages” mailbox. What are their Date: headers? Just to make sure they really are in the mailbox.

    Otherwise I'm afraid the only way forward is a test-version of MailMate with more debug output.

  • mariow

    mariow February 3rd, 2014 @ 12:11 PM

    I looked up the times when I last sent an email to those addresses according to the Sent folder. Here they are in the order they appear in my autocomplete list when composing a new message:
    ticket+freron1: 2014-01-23
    ticket+freron2: 2012-09-21
    ticket+freron3: 2012-01-24
    ticket@: Today, 9:45am
    ticket+other: 2009-06-08

    (the last one is from another project at lighthouseapp)

    You know that I'm always happy to run a debug version ;)

  • benny

    benny February 5th, 2014 @ 10:56 AM

    Ok, and these messages are all in the “Sent Messages” folder.

    It seems it's only “ticket@” that's out of order. In theory, I should be able to reproduce the issue with (all of) the headers of just two of these messages. Message content does not matter. Could you send that to me? The one with “ticket@” and one of those above it.

  • mariow

    mariow February 5th, 2014 @ 12:44 PM

    Yes, all of the domains are in the "Sent messages" virtual folder. Originally they are in different sent folders as they belong to different mail accounts.

    I'm sending the headers in a mail directly to you.

  • Wes Carroll

    Wes Carroll November 16th, 2014 @ 09:23 PM

    To have to remove the bad addresses from the Sent folder is not an acceptable workaround for me. Please consider this scenario:

    1. Send a message to multiple people, and typo one address.
    2. Now the typo is the preferred address for one recipient.
    3. To stop the above behavior, I have to delete the record of the email that I successfully sent to the other recipients.

    I just did this with my core team at work. So it's a problem for me.

    I will of course delete the record so I don't compound the problem a dozen times a day by continuing to send email to my business partner at an address that doesn't exist, but still...

    ...thanks in advance for your attention on this one.

  • Scott Granneman

    Scott Granneman April 12th, 2015 @ 06:46 PM

    I agree that a better solution is needed.

    In my case, my stepbrother used to have a couple of old email addresses that I used, but recently he changed to a new address that’s the only one he’s going to use. But every time I want to email him, I see the old addresses, & I really don’t want to delete the old emails out of SENT. So for right now, I’m just stuck.

  • Roger Bohn

    Roger Bohn April 19th, 2016 @ 09:18 PM

    Still not changed?
    I have the same problem of old messages to what was THEN a valid email address, but no longer is valid.

    I am trying to figure out the "hidden preferences" change as a workaround, but so far no dice.

  • Alain ISRAEL

    Alain ISRAEL June 23rd, 2016 @ 04:35 PM

    If I understand correctly, only the addresses found in the Sent Messages mailbox are remembered by the application (besides the address book). As my Sent Messages mailbox is essentially empty, as I sort out the sent messages into specific mailboxes, then the application remembers nothing, except if I add manually every email address to my address book. Is there a way that the app could remember every address it sees, whether received or sent? This is basically the way Thunderbird used to work (which is not necessarily a good argument, but I am used to such a behavior).
    Do I understand this wrong, or is there a workaround ?

  • hieracosphinx

    hieracosphinx February 20th, 2018 @ 11:45 PM

    Is the 'add to blacklist' feature now implemented?

  • benny

    benny April 23rd, 2018 @ 08:20 AM

    • State changed from “accepted” to “fixreleased”

    @hieracosphinx: You can right-click email addresses (both in the Composer and the headers view) and select “Add ... to Blacklist”. Somehow I forgot to update this ticket when this was added some time ago.

  • Thomas McIntyre

    Thomas McIntyre April 9th, 2020 @ 08:14 PM

    I am missing something here
    when I right-click (Control-click) addresses in the autocomplete suggestions queue no menu opens.

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