#598 new
Harvey Leff

"Edit as New Message" question

Reported by Harvey Leff | January 20th, 2014 @ 11:45 PM

When I click on a received or sent message and choose "Edit as New Message" I get a blank message field. The only part of the selected message that is populated is the Subject. If instead I select "Send" I get a new message with the To: and Subject fields populated but again with a blank message window. I used GyazMail for years before MM and often used its "Send Again" feature to edit a prior message and resend it, but I do not see how to do this type of thing in MM without copying and pasting the message content. I did not see in the online manual any relevant explanation of either "Edit as New Message" or "Send."

Comments and changes to this ticket

  • benny

    benny January 21st, 2014 @ 12:05 AM

    Does this also happen for messages sent by MailMate? Since MailMate is plain text only then it can be tricky to re-edit messages generated by other email clients although most often it should be able to base it on the plain text body part. Anything special about these messages for which it fails? Can you send me an example?

  • Harvey Leff

    Harvey Leff January 21st, 2014 @ 02:46 AM

    Thanks for an amazingly quick reply! A closer look shows that messages I sent are handled well if I use "Edit as New Message" but only if they are in my sent messages folder. The copy of the same message that comes in via bcc does not show properly, as described originally. I'm attaching an example file. This is the copy obtained via bcc.

  • benny

    benny January 21st, 2014 @ 08:10 AM

    This is expected behavior for the message you attached. How did you create it? The message only has a single text/html body part and this is bad email client behavior. It'll fail to work well for many receiving email clients.

    The body of the message looks like it could be HTML generated by MailMate, but MailMate would never create a message with this structure. This indicates that the SMTP server is changing the message, but that would be wrong in so many ways…

    I'm intrigued :-)

    (MailMate could handle a message like this better for “Edit as New Message”, but this is not a high priority given that such messages should be very rare.)

  • Harvey Leff

    Harvey Leff January 21st, 2014 @ 06:00 PM

    I created the message using MailMate, with Markdown turned on. The text of the message was simply:

    Here's a message with boldface and italics.

    That's it. My emails are handled by a university system running Microsoft Exchange. Could that system be changing the email formatting?

    Is my above sample sentence "wrong"? I thought this kind of use is what Markdown is intended for. Should I not use Markdown for emphasis? Is there a better way to use it? Thanks.

  • benny

    benny January 21st, 2014 @ 06:49 PM

    Your use of Markdown is fine, but the server appears to be doing something (very) wrong. Could you try sending a message to me using “Help > Send Feedback”?

    I kind of hope this is only a problem when you Bcc yourself and the message never leaves the Exchange server...

  • benny

    benny January 21st, 2014 @ 11:05 PM

    • State changed from “new” to “bluesky”

    Thanks for the email. It was as clean and correct as MailMate had created it. The problem is somehow related to when you Bcc yourself. This is a server bug.

    MailMate might be better at applying “Edit as New Message…” to HTML only messages in the future, but it's not a high priority. I'm going to mark it as a bluesky feature for now.

    Thanks for the details.

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Mac OS X email client.

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