#423 ✓cantreproduce
Rob S

unable to see the body of the email

Reported by Rob S | August 12th, 2013 @ 06:26 PM


This morning my MailMate does not show body of the emails. The body is blank for most of the emails I am receiving or when I look at the sent history. The only way to see the sent email's body is to hit forward, in which case it shows up in the new email forward window.

Can you please help?



Comments and changes to this ticket

  • benny

    benny August 12th, 2013 @ 08:56 PM

    Is there some pattern with respect to which messages are shown?

    Make sure this is not a layout related issue (it probably isn't if some messages are shown correctly). In particular, check “View ▸ Layout ▸ Show/Hide Message View”.

    Note that you can view a message in its raw form using “View ▸ Show Raw Message” (⌥⌘U). When the body of a message is not displayed can you then see it in full in its raw form?

  • benny

    benny October 10th, 2013 @ 11:39 AM

    • State changed from “new” to “cantreproduce”

    Did you ever find a solution to this problem?

  • Patrick

    Patrick February 28th, 2014 @ 11:54 PM

    I am having the exact same problem as of this morning, any ideas?

  • Patrick

    Patrick March 1st, 2014 @ 01:23 AM

    Update to this problem - doesn't seem to be a MailMate issue, turns out startup disk was in need of repair with Disk Utility, once that was done, messages displayed correctly after a reboot.

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Mac OS X email client.

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