#370 new

Spinning wheels/pizzas (your choice)

Reported by TD | March 28th, 2013 @ 11:39 PM

I have gotten MailMate to work (excellent program by the way!) and finally iCloud accounts work too after having read the existing tickets, however there are those spinning pizzas all the time next to each element of iCloud: Inbox, Sent Messages, Sources.

These spinning wheels are making me nuts. For the rest it works fine despite that they are there.

P.S. Should also mention that the icloud account is not in bold as are the rest.
Using a brand new MacBook Pro 15 in. OSX 10.8.3

Comments and changes to this ticket

  • benny

    benny March 29th, 2013 @ 06:36 AM

    The non-bold iCloud account and the spinning pizzas are probably the same issue. Sounds like hanging connections which MailMate does not terminate for some reason. If restarting MailMate does not fix it then I'll need to you to open the Activity Viewer (in the Window menu) and see if you can locate whatever happens before one of the problematic connections hang.

    And for the sake of completion: As far as I know the settings provided by Apple Mail works if (and only if) using the username part of the username@me.com address and not the entire address.

  • TD

    TD March 29th, 2013 @ 08:42 AM

    Yes juts using the name as mentioned. iCloud WORKS fine, both sending, receiving and deleting....Just the pizza's are the issue. The window shows NOOP very quickly then several other processes as shown here.

  • benny

    benny March 29th, 2013 @ 09:26 AM

    The account is not fully synchronized yet. MailMate is an offline email client which means all messages are fetched. It can take some time to synchronize an account the first time (depending on the server and the bandwidth available). Some IMAP providers (Gmail, for example) also throttle traffic making it even slower. I don't know whether or not iCloud does that.

    Give it some more time and let me know if it does not stop.

  • TD

    TD March 29th, 2013 @ 10:01 AM

    Hi benny,
    I was just going to log in and tell you that it has stopped indeed !
    Still, it seems strange to me that MailMate took a whole night and part of a morning to synch like that?

    If I open up a new Apple Mail account, it takes only 4 minutes, idem Gmail, even with a thousand mails to load into a new account.
    So, I think there is still something more to this than throttling of the bandwidth?

    I can mention this first time mail synch speed is fine with other email software, because I have just been busy getting my new Mac in order and trying out mail programs the last days, since my Outlook 2011 will not work well at all on the current computer.

    Anyway, very happy I found MailMate; it seems to be exactly what I need!


  • benny

    benny March 29th, 2013 @ 10:31 AM

    • State changed from “new” to “resolved”

    A few thousand emails shouldn't take long in MailMate either (or even 50K emails). I'm guessing there was some kind of combination of issues. Last night and overnight it might have been actually hanging (possibly due to a MailMate problem) and when you, perhaps, restarted MailMate this morning then it “quickly” fetched the rest of the messages.

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Mac OS X email client.

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