Can only send email from one account
Reported by Daniel Cotter | 2021-03-27 16:43:55 UTC
I have two accounts set up, but I can only send mail from one of them. When I compose a new message or reply to a message, I only see one option for the From account. The one I am unable to use is ProtonMail (not sure it matters, but just in case). I can receive mail at this account but cannot send from it.
Comments and changes to this ticket
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Daniel Cotter 2021-04-08 20:05:47 UTC
Bump. How should I go about troubleshooting this? I'm on day 30 of my trial and this is a dealbreaker for me.
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benny 2021-04-12 12:21:13 UTC
Sorry about the late reply!
Let's focus on the missing value in the popup. Do you have a value in the “Email Address(es)” field of the account (in the IMAP account settings window --> File > Edit IMAP Account > ...)?
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Daniel Cotter 2021-04-13 02:35:27 UTC
No worries.
I checked the “Email Address(es)” field, and sure enough, there was nothing there. Once I added the email address it started working. Thanks for the help!
Daniel
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Mac OS X email client.
benny